Bundle Builder
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Incredible customer service and a great app, would absolutely recommend for those that are wanting to sell items as a set rather than individually, this does the trick!
Thanks so much for your feedback, i'll pass your comments onto the team :)
Amazing app - I tried a couple before landing on Bundle Builder and this app is infinitely better than all the others. They make it super easy and their customer support is great - I emailed them with questions and feedback and got an answer within the hour. Love them!
Hello Geli Nails - thanks you from us at Bundle Builder for your 5 star review! Very much appreciated and was a pleasure to assist with your bundle setup.
We've tried over and over again to use this app but it is very glitchy and does not work properly! We've lost a lot of sales using this app and support cannot fix the glitches either. Do not recommend.
Sorry to hear you ran into problems using our app. I can see you had issues integrating our app into your theme, but have since uninstalled. We can 100% jump in and sort out any issues you may be experiencing, so if you re-install, just pop us an email and we'll take a look right away.
The app is actually very good to let you offer a "Build a box" product in your store. We've had issues with the developer making updates without telling the customers and breaking things in the process. Support answers tickets within 24 hours, but only once a day... so good luck fixing issues with them. They will try to assign blame to other apps when you reach out to them. If you pressure them enough, they might get a senior developer on the case to actually fix your issue (that they caused in the first place). Great app, still on the fence about the support and reliability. Hopefully, I'll update my review to a 5 stars in the next few months, I really hope so.
Thank you for updating your review and highlighting how Bundle Builder is doing a good job of offering 'Build a box' functionality on your store. We are truly sorry for the issues your store faced with the recent update and have taken on board your feedback on communicating these changes earlier to merchants. Thank you for your input, we really appreciate it.
We will be working hard to show you how committed we are to our merchants over the coming months - and hopefully we'll see your review updated to 5 stars soon :) If you need anything in the meantime, please don't hesitate to get in touch.
Appalling support. I have had no products displayed on my website for 8 days now. Reported the issue 5 days ago and still nothing has been done. I am loosing a fortune and probably a lot of customers. NOT AT ALL HAPPY !!!!
Hi there - thanks for taking the time to leave a review. I appreciate how frustrating it can be when your bundles aren't working - however, I can see our support team have fully resolved this problem for you, after identifying some Javascript errors on your theme which were preventing the app from functioning.
We're a small team, based in the UK, operating Monday-Friday - if you need any other help with the app, please don't hesitate to let us know.
AMAZING! I got results in just 48 hours I made enough to pay for 4 months!
Thanks so much from the bottom of my heart! Made my shops first transactions amazing!
This is incredible to hear - thank you so much for sharing your experience, Soapyfluffs! We are thrilled to hear that you got results in just 48 hours, and were able to generate enough revenue from this to pay for 4 months! Thank you for trusting Bundle Builder as your partner for the launch of your online store, we’re so glad we can be a part of your success! We look forward to continue to support you in the future - just give us a shout if you need us!
I'm new here and the assistance did a great work setting all for me and explaining all the passages and answering at all the questions I had!
Very recommended, so far the best app I tried to create my gift boxes
Thank you so much for your kind words - we're thrilled to be the best bundling app you've tried so far! It was great speaking to you on live chat, and feel free to hop onto another chat with us if you have any other questions. Thanks again, and take care!
We LOVED Bundle Builder and it worked great, until we wanted to add subscription services to our site. We set up Recharge for our subscriptions, and now Bundle Builder does not work. It dumps our customer's bundles right at checkout, leading to so much frustration. We are now tasked with finding a new bundle app that can work with Recharge.
Hey there, thank you for leaving us a review - we really value all merchant feedback. Bundle Builder is compatible with most apps & Shopify features, provided that they do not use the draft order functionality - this is because only one app can use this feature at a time, which is unfortunately a Shopify platform limitation that's outside of the app's control. More information on this can be found in our documentation, or feel free to reach out to our support team if you have any questions.
Muy buena aplicación para crear bundles. :) Es fácil de instalar y no hemos tenido problemas. Si necesitas atención contestan rápido.
Thanks so much for leaving us a review! It's great to hear that you found the install process super easy for Bundle Builder, and have enjoyed the efficient support from our team - we're loving your custom skincare bundle kits! If you require any further assistance, just pop us another message - we're here to help :)
Updated. The company worked hard to resolve the issues, but it still took a good amount of time and caused some major losses. I appreciated their responsiveness, Our website has been down for 3 days, as our entire system is built off of bundle builder. They pushed a major update without notifying anyone, and now the app hits an error message and can no longer be installed. Communication has been terrible and there have been no updates.
Thank you for taking the time to leave us a review, and we're really sorry to hear that you've experienced some issues with the new app update. A member of our team is in contact, and has sent over an access request this morning, so our developers can look into this as a priority - you should find this request in your inbox, and we look forward to getting this sorted for you!