Bundle Builder , 329 則評價
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This was a new venture for us and your team rose above with all their assistance and guidance! Thank you, Tricia
Thank you for leaving such a lovely review, Tricia! Making sure new merchants have everything they need is a real priority for us, so it was a pleasure getting you set up. Welcome aboard, and don't hesitate to get back in touch if there's anything else you need - take care!
Although I didn't use it as much as expected. I would highly recommend this app to any store owner looking to install it. Very easy to set up and helpful in giving customers a chance to personalize their purchase. Great for a 'gift box' style shopping experience.
Thank for your positive review and recommendation. Glad the setup was easy and the app was helpful for your merchants. If you're ever in need of a gift box solution again in the future, we'd be happy to walk you through any questions you may have. Thanks again :)
We've been using the trial for a couple of weeks and are very likely going to continue with our subscription once the free trial ends. The app is very easy to setup. We opted for Multi SKU which is a bit more effort to install but it was very well documented and we had no trouble setting it up. We ran into 2 issues but support was quick to reply (after the weekend passed) and communication was helpful and constant until everything was resolved. There are some limitations on Shopify's end that prevent a few adjustments that we would have liked, but for now we are very happy with Bundle Builder and the support team.
Thanks so much for your 5 star review, and glad to hear you found the process of Multiple SKU installation so easy, I'll pass on your thanks to the support team :)
My website has been delayed by more than a month because of this app's slow support. We keep going back and forth, and they still havent resolved my issue.
The app never worked the way I needed it. Doesn't work like a regular product page.
We’re sad that to hear that you’re not happy with our app. Speaking with our support team, they mentioned that there was an issue with the installation of the app, as your store didn’t contain any products at that point.
Bundle Builder was never intended to work like a product page: it generates unique, dedicated bundle pages. We try to communicate this as obviously as possible to prospective users (through our demos and documentation), and I’m sorry this wasn’t clear to you from the start.
If you find yourself in need of a standalone bundle page in the future, please do get in touch with us, we’d be happy to help you with any questions you may have.
A responsive team and so far, a great working app! It will save us some time in what we've been trying to test.
Hi all! The app is one of the best for bundle building, however I am currently struggling with the limitation of not being able to view the product description and specification when it is displayed in the bundle. Does anyone have an advice/anyone faced a similar problem?
Thanks a bunch in advance!
Thank you for your review, we're glad to hear that you're enjoying our app. We do indeed offer merchants the option to include product descriptions on the bundle page, I just sent you an in-depth tutorial on how to achieve this. Let us know if there's anything we can help you with. Happy bundling!
*Updated review*... the app and service have been fantastic since a bug was worked our in their service system.
Their team is very accommodating, even when it came to a difficult situation with leftover code from a previous app that was uninstalled.
The Bundle Builder app allows our students/customers to finally build their own bundle in an easy way.
And on the accounting/inventory end it allows us to sell infinite styles of bundles but keep our individual inventory correct!
Thank you so much for your feedback. We're so pleased that you've allowed us to help you set the app up on your store. Great to hear that you are happy with the way the app integrates into your inventory too, we've worked very hard to ensure Bundle Builder fits in as seamlessly as possible. Happy bundling!
Amazing customer support from Adam. The app is exactly what we are looking for and the service is just incredible.
Thanks so much for your review! I'm so glad to hear you're happy with Bundle Builder, and we can't wait to see the bundles you create! If you need any other help, just let us know, and we'll be more than happy to assist!
Easy to use, great guidelines. And if you get stuck somewhere - their customer support is exceptional! The have helped me in a matter of minutes and were very nice about it.
Many thanks for your review for Bundle Builder and our customer service! Best of luck with the bundles, and we are here should you ever need us :)
The team at Bundle Builder are extremely responsive and creative at problem solving, key issue was "How to create manual bundle builder customer orders in the back end".
Have to call out Natalie in particular, she was prepared to jump on a call, talk through some issues, most importantly she listened! She even created a step by step video for my team & I to clearly understand how to use the app to overcome our problem! We at Care Food Co are now happily embedding the app into our store to drive improved customer experience and sales
Thank you so much for your incredible review, Care Food Co team!
We're thrilled to hear that you had a great experience with Bundle Builder and that the team was able to provide you with excellent support! We're really glad to hear that you appreciate Natalie going above and beyond to address your specific needs, and it's great that her step-by-step video helped you to use our app to overcome the issue you were facing. We will make sure to pass on the recognition to Natalie! 🎉
Please feel free to reach out if you ever have any further questions or need assistance, as we'd love to hear from you again!