Bundle Builder
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
評價 (342)
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Riktigt grym support, galet snabb hjälp och allt blev precis som jag önskade. Så peppd att få lansera custom bundles som kunderna kan bygga själva.
Thank you so much for your review! We're so glad to hear you're enjoying Bundle Builder, and we can't wait to see the bundles you create! If you need any help with the app, please let us know, and the team will be glad to assist!
Emailed support two weeks ago, but didn't get their response. They replied to me saying they can't receive my email and then I wrote back. There is no reply since then... I don't know why this happened as my email is totally working fine or they just don't want to help me because I'm still during the trial period...
Thank you for reaching out, and I'm sorry to hear you haven't received our email replies! Our support team have replied to your emails over the last few weeks, but it looks like there's an issue with our replies reaching you. I'm really sorry about the inconvenience - if our replies aren't showing in your Spam folder, could you please get in touch via support@bundlebuilder.app with an alternate email address, and we'd be more than happy to help you with anything you need!
I downloaded this app to add a gift-giving section to my website. Harriet and her team were extremely helpful in helping me get the most out of the app. They even reviewed the Bundle I made and sent a support team to help fix some design issues that were happening due to the theme I used. They fixed everything in less than 48 HRS and were extremely transparent throughout the process. I wish more apps were this hands-on, friendly, and helpful! Great job, team! Excited for my customers to start using this!
Thank you so much for leaving us a review! We're so happy to hear the team have been able to help you get set up, and we can't wait to see what you do with your bundles! If you have any problems, or just need some more information on the app, let us know and we'd be more than happy to assist!
Great app for offering professional-looking bundles and even better service that included an onboarding call. Couldn't ask for more
Thanks so much for taking the time to leave a review. So glad you enjoyed the onboarding call and that you're happy with your bundles. Anything you need - just let us know!
So far so good with this app, really fulfilled the purpose. I am still testing to see if it reduces inventory after order is paid or after other is fulfilled. My store is not live yet, so I have to monitor a bit. I bought this for inventory purpose as it's easier to bundle and no need to monitor inventory of the individual product. On another hand I can not give it 5 stars as I feel it's an expensive app for what it does.
Thanks for your positive review! If you ever find yourself in need of more advanced parts of the apps capabilities - multi section bundling, discounting, minimums - let us know, and we'd be happy to walk you through the options :)
This is a very flexible app that does allow you to create bundles. Tech support was very friendly and helpful. If you are looking for custom bundles this is the app for you. https://www.kinkytoy.store
Thanks so much for leaving a review, and so glad you're happy with the tech support you received, i'll pass on your notes to the team :)
Support has been really slow to reply, and it starting to take multiple emails to get a reply for the same issue. We're talking waiting multiple days now to hopefully get a reply, and when they do reply they don't actually provide a solution. I think the app can be useful if set up correctly, but the lack of support that you'll most likely need is going to be the main reason you don't keep the app. As of now i can only give them 2 stars and wouldn't recommend this app since I believe support should be a main focus for them and they clearly don't value it as much as they should.
Hey Kreative Living team, thank you for your feedback. We’re sorry to hear that you’ve been disappointed with your experience with us, and we apologize for any inconvenience that the delay in resolving your issues may have caused you. We really value all feedback, and are committed to improving the experience of all merchants wherever we can - through the app functionality itself, and also our support processes.
I can see that whilst the team were investigating your issues, your ticket was moved to the back of the queue in our system with each new email sent - we work on an oldest to newest approach, highlighted in our auto-reply emails, which can cause the delays to our response time. We hope that the recent solution offered to you by our support team has now fully resolved your issues, but please feel free to contact us if you have any further questions - we hope to have the opportunity to provide you with a positive experience with us moving forwards!
This app surpasses the quality of apps typically found int he Shopify app store. A must have.
Complicated application to install when you have a personalized theme even if it is version 2.0. Their customer service is too slow, for 5 days I have been trying to correctly install their application which does not display the bindle in my store - I will have to delete it but a big waste of time this holiday season.
We're sorry to hear about the frustration you've experienced and understand how important it is to receive timely assistance - especially during the holiday planning season. Your input is valuable to us, and we take all user reviews seriously.
Firstly, we want to assure you that we are committed to providing timely support, and we'd like to note that our team responded to your email within 24 hours, as indicated by the auto email sent to you.
In regards to your recent issue, we would like to investigate the matter thoroughly to ensure a resolution. However, it has come to our attention that you have removed our access, hindering our ability to complete a comprehensive investigation.
We kindly request your assistance in updating your access to the app. This will enable our team to delve into the issue further and resolve any outstanding concerns.
We weren't sure how to get our products exporting right in orders, sent a note and got a quick and understandable response, and we love the way this looks on our store!
Thanks so much for your review! It's great to hear that the team were able to help you quickly, and we can't wait to see the bundles you create! If you need any more help in the meantime, just let us know, and we'll be happy to help!