Kitenzo ‑ Full Page Bundles

Kitenzo ‑ Full Page Bundles

評論 (361)

整體評分
4.4
各級評分數量
  • 73% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 10% 的評分為 1 顆星
編輯時間:2022年7月14日

The app is actually very good to let you offer a "Build a box" product in your store. We've had issues with the developer making updates without telling the customers and breaking things in the process. Support answers tickets within 24 hours, but only once a day... so good luck fixing issues with them. They will try to assign blame to other apps when you reach out to them. If you pressure them ...

KandJu
加拿大
使用應用程式 接近5年
Eight Apps 已回覆 2022年7月14日

Thank you for updating your review and highlighting how Bundle Builder is doing a good job of offering 'Build a box' functionality on your store. We are truly sorry for the ...

2023年1月13日

We LOVED Bundle Builder and it worked great, until we wanted to add subscription services to our site. We set up Recharge for our subscriptions, and now Bundle Builder does not work. It dumps our customer's bundles right at checkout, leading to so much frustration. We are now tasked with finding a new bundle app that can work with Recharge.

Fontana Candle Co
美國
使用應用程式 大約2年
Eight Apps 已回覆 2023年1月16日

Hey there, thank you for leaving us a review - we really value all merchant feedback. Bundle Builder is compatible with most apps & Shopify features, provided that they do ...

2020年11月19日

THREE THINGS I WOULD CHANGE TO BUNDLE BUILDER APP hello i want to know where can i communicate if i have a question? after that i want to make some comments on what if i could change i would:
the bundles show a price which is not accurate because it depends, once you choose the bundle, which flavor you want hence the price, but if you remove it is is also removed in the subtotal, it would be ...

PACHIMAMA
墨西哥
使用應用程式 1年多
Eight Apps 已回覆 2020年12月7日

If you want to get in touch with the support team, our email is support@bundlebuilder.app.

We can help with the pricing. The pricing of bundles are variable (that what makes ...

2019年9月10日

Fine app almost does what I need, lacks a few things. But the main problem is that the support doesnt reply.

Läsk.se
瑞典
使用應用程式 8個月
Eight Apps 已回覆 2019年9月17日

Hi, sorry to hear you have not had a response from our support team. I have sent an email over this week, but haven't received a response. If you could email us at support@ ...

2021年3月25日

App works well but the customer support is very bad. They do not offer chat or calls and it can take a while to get an email back, especially if you are on different time zone. They mostly send you documentation for you to find the solution.

Biota Eco Wear
哥倫比亞
使用應用程式 5個月
Eight Apps 已回覆 2021年4月7日

Hello Biota Eco Wear - thank you for the review. We're pleased to let you know that we offer both onboarding calls and live chat, and our support team have been in contact ...

編輯時間:2020年10月13日

Updated review!
App install was a bit complicated but it was manageable as I followed the instruction step by step. Spent quite few days to get around with app. Maybe because I am not a developer... Had to ask a lot of questions. I guess multi- SKU bundle on shopify is very complicated... After a week and with the help with customer service, I have set up the app finally and will try to use it. ...

KNOK
德國
使用應用程式 5個月
Eight Apps 已回覆 2020年10月13日

Thanks for your review of Bundle Builder! Glad we could help you get setup, we wish you every success with bundles on your store!

編輯時間:2021年9月20日

Was initially quite satisfied with the app's functionality, but the app's server crashed right on our launch date and the app wasn't functioning for more than an hour. We received an intimation after we wrote to them to check what was wrong. But some of my earlier support requests were still unanswered. Adam from the support team was helpful, but overall the responses aren't quick enough.

Notcoy
美國
使用應用程式 2個月
Eight Apps 已回覆 2021年9月15日

Thanks for taking the time to update your review - we really do value all feedback. Unfortunately, our server did experience some downtime, but the team worked to get this up ...

2021年11月27日

I used this app to help me bundle my black friday deals. The set up was easy and it work for that purpose. I have a few grievances with the app though. 1. I don't like that fact that you can't schedule have the free version auto disable. I don't know if this is a feature on the paid version. 2. When I print out my invoice, the items do not show up individually which means that I have to refer ...

Beyond 21 Boutique
美國
使用應用程式 大約1個月
Eight Apps 已回覆 2021年11月29日

Hey there - thanks for taking the time to leave us a review! I'm sorry to hear there were a few things you weren't happy with in the app - for your second point, I can see ...

編輯時間:2022年12月12日

App is fine when working - customer service team is a little slow on responding. would be great if they had a live chat function instead

LA GROTTA COLLECTIVE
英國
使用應用程式 大約1個月
Eight Apps 已回覆 2022年12月9日

Thank you for the updated review! We have a live chat function that can be accessed by clicking the 'Support' chat button in the bottom right corner of our support site here: ...

2022年12月29日

Overall great app to use on the site & increase on ROI.
Unfortunately their customer service is terrible. I've reached out several times & no one got back to me which was disappointing. I really hope they sort this out as you could lose customers.

MINTD Box
英國
使用應用程式 27天
Eight Apps 已回覆 2022年12月29日

Hey there - thank you for taking the time to leave us a review. I can confirm that we've responded to all of your emails in December, but we've had some issues with our ...