Bundler ‑ Product Bundles
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Very frustrating. It started charging me a monthly fee when I wasn't even using it.
I started a free trial and months later found out I was paying.
Hi,
We have tried to contact you over the email and over the phone, but never received a reply from you. We would like to see if we can issue a refund for the charge, but just need a bit more information from you.
Can you please check get back to us at support@bundler.app ?
Thanks,
Bundler app team
I like the app functionality and it works to increase both our conversions and AOV which is most important. Customer support also answers fairly quickly via email.
I rated three stars because I would love if the interface was smoother and more aesthetically pleasing. And, maybe I'm spoiled but I'm used to Shopify apps that I use having a live chat for immediate assistance. Like I said, they usually answer fast via email, but live chat would be faster. I have a paid plan and I've noticed that live chat is customary with Shopify apps.
However, I still recommend because it's built for Shopify, customer support has always responded and resolved my issue, and it does its most important job which is to increase our sales.
Great app, has really helped with sales on our website, and the customer service is fantastic and helpful. Thank you!
UPDATE: see my review below but OMFG can't believe the customer service!
Max saw my review and updated all the fonts to match my brand and stopped he art to cart animation - superstar customer service, if i could give more stars i would! - Thank you! kx
so far so good, I'm just testing out the free plan at the moment and it seems pretty good for what I need.
I've created a couple of classic bundles and they work well - great!
Couple of things I'd like to change are change the font to match my site's branding and also stop the add to cart button from bouncing, kinda find that distracting.
Great app for our store! Our fulfillment center had specific requirements for how bundled products get purchased and this app was perfect for our needs. Customer service is very helpful and quick to respond too. They have fixed bugs quickly and helped troubleshoot issues. Would highly recommend!
Wow, thank you so much for this great review :) It is a pleasure to see that you like the app and that we were able to help you :)
Best regards,
Bundler app team
The Bundler app is a fantastic tool for creating product bundles with ease. It's user-friendly and offers great flexibility for running promotions. Highly recommend it for any e-commerce business!
Very easy to use. I am really happy with this app. Thanks
Great experience with the app so far and the support has been first class! Their dev team were very responsive and happy to help us with a solution to accommodate our existing cart drawer app.
We've used this app for years and it's always been so straightforward with no issues!
great s far haven't had any problems will carry on using and hope I don't run into any more problems.