Bundler ‑ Product Bundles
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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This app will not allow for the creation of bundles based on collections, which is the simple feature I was looking for.
Many apps only let you see their full features after paying. So I upgraded for $9.99 hoping this would be an "Executive" level feature. It wasn't.
I asked support for help getting a refund since I never installed the app, built a bundle, or used any feature.
They told me I needed to give them an invoice, which there isn't because it was charged to my shopify billing.
I wouldn't recommend this app as there are other, better options out there with helpful customer service.
Uninstalled the app and was charged AFTER uninstalling and asking for data be deleted
Hi, We would love to issue a refund and we sent you an email about this to your email address, but it seems that your email provider is rejecting the message.
Can you please get back to us about this on support@bundler.app so we can issue the refund?
If anyone else wants a refund for the app, just send us an email to support@bundler.app and we will be happy to issue a refund ;)
Thanks,
Bundler.app team :)
Tried the free version, was hard to work with and designed to get you to the upgrade. Bottom line, if the free version isn't easy to work with why would I buy the upgrade. In my opinion that's not the way to sell your products!
By far one of the worst apps I have had to use on Shopify. Support is unresponsive and can't help. The bundles messed up all my sales funnel. You need to pay extra for every little feature.
I had to use this app so that discounts work with my subscription app and it wouldn't work properly anyways.
A terrible experience. I don't recommend at all.
Hi,
Apologies if you didn't have a stellar experience with our Bundler app. We are working hard to offer a great app to merchants for a great price and we want that all merchants using the app have a great experience with it :)
We have just sent you an email about this, as we would love to figure out what exactly happened there so we can help you resolve these issues :)
Can you please check your inbox for an email from support@bundler.app and get back to us so we can resolve these issues?
Thank you,
Bundler app team
If you can't even add a short code in free plan what's the point of using this app!!!!!!!!
Hi,
By default, our Bundler app displays bundle widgets on your product pages automatically on all plans (even free plan), regardless if you add a shortcode in there or not. The shortcodes are meant mostly for displaying bundles on other specific pages in your shop or on pages outside of Shopify.
Having said that, we believe that there was a bit of misunderstanding in what the app can do, so our team sent you an email to your address. We will appreciate if you can get back to us so we can help you out :)
Best Regards,
Bundler app team
Very frustrating. It started charging me a monthly fee when I wasn't even using it.
I started a free trial and months later found out I was paying.
Hi,
We have tried to contact you over the email and over the phone, but never received a reply from you. We would like to see if we can issue a refund for the charge, but just need a bit more information from you.
Can you please check get back to us at support@bundler.app ?
Thanks,
Bundler app team
Muy mala experiencia con esta aplicación, necesito ayuda para una pregunta personalizada pero no hay forma de contactar con el soporte. Y la aplicación no puede trabajar con el producto personalizado. Estoy muy decepcionado
Hola,
Nos hemos puesto en contacto contigo, pero no hemos recibido respuesta. ¿Puedes comprobar si has recibido un correo electrónico de support@bundler.app y ponerte en contacto con nosotros para que podamos ayudarte?
Gracias,
El equipo de la aplicación Bundler
English version:
Hi,
We have contacted you, but never received a reply from you. Can you please check if you received an email from support@bundler.app and get back to us so we can help you out?
Thanks,
Bundler app team
Really bad app
If I could give zero stars I would. This app is so confusing to use and it doesn't even let you actually set a price you want. Instead it discounts the price by the amount you set and thats not what i want. Customer service is a joke too because they respond HOURSSSS later. I will be deleting it and getting my $6.99 back. DONT WASTE YOUR TIME PEOPLE.
Hi,
I am sorry to hear that you had a bad experience with the app. We are striving to create a user interface which is self explanatory enough that the users can use it without any issues.
As we mentioned in the emails we exchanged, the app allows you to set a percentage discount, fixed amount discount or a fixed amount discount on each product in the bundle. As mentioned before, it just doesn't yet have an option to set a fixed price for the whole bundle. This is something we are planning on adding to the app.
We are currently experiencing an increase in demand for the app which also results in more support requests. Even with a severely increased number of support requests, we still manage to reply to almost all requests with a day.
I am sorry that you had a bad experience.
We hope that you will have a great day,
Bundler Team
Frustrating and clunky to use. When adding bundle to shop, doesn't work so you have to try to find liquid code (not easy to find) then figure out where to use it. Had to uninstall the app.
Hi,
I am sorry to hear that you had issues with the app. We are trying hard to keep the user interface intuitive while adding more and more features to the app.
I have checked your configuration and the bundle widget should automatically show up on your product pages of the products you included in the bundle.
I am sorry to hear that you didn't try to contact our support at bundler@goldendev.win, as we always try to resolve issues our customers are facing as soon as possible. We could probably also resolve your issue relatively fast.
Please let me know if you decide to give the app another try, so I can try to resolve all issues you are having.
Have a great day,
Bundler team