Bundler ‑ Product Bundles
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Zero customer service. App worked intermittently and I lost business.
worse app. useless
By far one of the worst apps I have had to use on Shopify. Support is unresponsive and can't help. The bundles messed up all my sales funnel. You need to pay extra for every little feature.
I had to use this app so that discounts work with my subscription app and it wouldn't work properly anyways.
A terrible experience. I don't recommend at all.
Hi,
Apologies if you didn't have a stellar experience with our Bundler app. We are working hard to offer a great app to merchants for a great price and we want that all merchants using the app have a great experience with it :)
We have just sent you an email about this, as we would love to figure out what exactly happened there so we can help you resolve these issues :)
Can you please check your inbox for an email from support@bundler.app and get back to us so we can resolve these issues?
Thank you,
Bundler app team
unfortunately, this app is useless for me, since it is not possible to translate bundles using app Translate & adapt.
Very frustrating. It started charging me a monthly fee when I wasn't even using it.
I started a free trial and months later found out I was paying.
Hi,
We have tried to contact you over the email and over the phone, but never received a reply from you. We would like to see if we can issue a refund for the charge, but just need a bit more information from you.
Can you please check get back to us at support@bundler.app ?
Thanks,
Bundler app team
Tried the free version, was hard to work with and designed to get you to the upgrade. Bottom line, if the free version isn't easy to work with why would I buy the upgrade. In my opinion that's not the way to sell your products!
Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!
Hi,
This is Henry, one of the co-founders of Bundler.app. I am sorry to hear that you had such issues. Having said that, when we saw this message, we immediately checked your shop, but we weren't able to reproduce this issue, as the cart page displayed without any issues. Also, we tried calling you, we sent you an email, but we never received a reply from you. We will really appreciate if you can get back to us so we can help you with this :)
Also, if anyone else is reading this, if you require urgent help, simply send us an email to support@bundler.app and we will help you asap. As per Shopify's new review system, we get notified of reviews approx. 48-72 hours after they were written, which means that writing your request in a review can take much longer than simply sending us an email to support@bundler.app ;)
really bad app and the UI is awful, very unfriendly