Avis (475)

Note globale
4,7
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
27 février 2025

Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/video as they only will communicate through email. Will be deleting this app very soon which is a shame because we've used this for years as well.

SMOKEA
États-Unis
Plus de 3 ans d’utilisation de l’application
Conversion Bear a répondu 1 mars 2025

Hello,

We're sorry to hear about the negative experience you had with our app.

We've investigated the issue at your store thoroughly, with both admin store access and our tech team reviewing it twice.

Had a solution existed to integrate the two applications for your store, we would have been pleased to resolve the issue.

As explained in our email, the Shopify checkout process currently prevents our discount from being applied to products that are also modified by your other app.

This conflict is blocking the Bundle Bear discount from loading correctly during checkout.

However, if you remove the 'dual' checkout button, the Bundle Bear discount will function seamlessly.

Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions.

Best regards,
The Conversion Bear Team

28 février 2025

Abuzar was a great help. I was stuck with something and it got fixed no problem. Thanks again! 5/5

Domalana
Canada
4 mois d’utilisation de l’application
27 février 2025

Awesome customer service helped me with me needs in a very fast and efficent way.

En Love Beauty
États-Unis
4 mois d’utilisation de l’application
1 janvier 2025

We had a question and they responded right away and fixed everything.

Vavoom Vodka | Voted Best Vodka Of 2020
États-Unis
Environ un an d’utilisation de l’application
11 novembre 2024

great app for bundles and the customer service immediately helps with any issues!

Moksha
États-Unis
Environ 3 ans d’utilisation de l’application
8 novembre 2024

Amazing experience. Super fast and efficient help. Abuzar was very helpful.

Evvia
États-Unis
Environ 2 mois d’utilisation de l’application
8 octobre 2024

The best bundle/quantity break app I've ever used. Amazing support team. All of Conversion Bear's apps are killer! Could not recommend more!

OG Pak
États-Unis
Plus d'un an d’utilisation de l’application
30 octobre 2024

The support from Bundle Bear is great. The supporter Itai was very friendly and solved my problem immediately. Thank you very much

Buyingshop
Allemagne
26 jours d’utilisation de l’application
10 octobre 2024

Great customer service helping to solve a browser-specific formatting issue. Thanks

Montissier
Australie
Plus d'un an d’utilisation de l’application
18 septembre 2024

Been using it on all my stores for two years now. Customer support agent Itai made something that shouldn't have been simple, really simple! Thanks!

Florea
États-Unis
6 mois d’utilisation de l’application