리뷰 (475)

전체 평점
4.7
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2025년 2월 27일

Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/video as they only will communicate through email. Will be deleting this app very soon which is a shame because we've used this for years as well.

SMOKEA
미국
앱 사용 기간 3년 초과
답글 Conversion Bear개 2025년 3월 1일

Hello,

We're sorry to hear about the negative experience you had with our app.

We've investigated the issue at your store thoroughly, with both admin store access and our tech team reviewing it twice.

Had a solution existed to integrate the two applications for your store, we would have been pleased to resolve the issue.

As explained in our email, the Shopify checkout process currently prevents our discount from being applied to products that are also modified by your other app.

This conflict is blocking the Bundle Bear discount from loading correctly during checkout.

However, if you remove the 'dual' checkout button, the Bundle Bear discount will function seamlessly.

Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions.

Best regards,
The Conversion Bear Team

2025년 2월 28일

Abuzar was a great help. I was stuck with something and it got fixed no problem. Thanks again! 5/5

Domalana
캐나다
앱 사용 기간 4개월
2025년 2월 27일

Awesome customer service helped me with me needs in a very fast and efficent way.

En Love Beauty
미국
앱 사용 기간 4개월
2025년 1월 1일

We had a question and they responded right away and fixed everything.

Vavoom Vodka | Voted Best Vodka Of 2020
미국
앱 사용 기간 대략 1년
2024년 11월 11일

great app for bundles and the customer service immediately helps with any issues!

Moksha
미국
앱 사용 기간 대략 3년
2024년 11월 8일

Amazing experience. Super fast and efficient help. Abuzar was very helpful.

Evvia
미국
앱 사용 기간 대략 2개월
2024년 10월 8일

The best bundle/quantity break app I've ever used. Amazing support team. All of Conversion Bear's apps are killer! Could not recommend more!

OG Pak
미국
앱 사용 기간 1년 초과
2024년 10월 30일

The support from Bundle Bear is great. The supporter Itai was very friendly and solved my problem immediately. Thank you very much

Buyingshop
독일
앱 사용 기간 26일
2024년 10월 10일

Great customer service helping to solve a browser-specific formatting issue. Thanks

Montissier
오스트레일리아
앱 사용 기간 1년 초과
2024년 9월 18일

Been using it on all my stores for two years now. Customer support agent Itai made something that shouldn't have been simple, really simple! Thanks!

Florea
미국
앱 사용 기간 6개월