Bundle Bear ‑ Volume Discounts

Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/ ...

莫名奇妙打不开

Worst app there is on shopify. So hard to use, app just stops working. If i could, 0 stars

Be careful using this app. The app will randomly go down and the discount codes provided by Bundle Bear won't work for your customers. Sadly, Bundle Bear doesn't say anything when this happens, you just have to troubleshoot it yourself. On Tuesday the app stopped providing customers with discount codes, resulting in a ton of abandon checkouts and refunds from customers who accidentally bought at ...

Worst customer service I've ever seen from an app with such a high rating. Itai from customer service reads your messages and ignores you when they are clearly online.

Be aware: everything was working fine for a few months until the discount stopped working on its own. We didn't change anything or even install new apps. I contacted support to fix it and got no help. It's been over a week without ...

they charged me for nothing. they are scammers i want my money back. i didn’t wanted to subscribe to monthly payments. and they did it by themselves.

I am being charged despite uninstalling the app months ago and never using it. There is no place to contact Bundle Bear anywhere on shopify or their website, which I believe is an intentional tactic to keep charging people and pocketing their money, making the subscription uncancellable.

Happy to change my review if you get in touch with me to refund my money.

So expensive for nothing !
we have alternatives !

There customer service is slow. They also have soldiers that are part of the Israeli war. If you support this company, your hard earned dollars are funding oppression, apartide and genocide.

I don't support them. There design team is away for a month because they've been called in to fight the war.

Disgusting that they would even tell a customer that.

I DONT SUPPORT GENOCIDE, AND I WILL NOT PUT ...

We don't think this app deserves 5 stars we had a simple issue where the bundle was not showing the discounts on checkout page but they absolutely refused to look into this and claimed it was our fault.