Avaliações (10)
Refinar
-
Por avaliação
IN THE PAYMENT PLAN, IT ONLY ALLOWS TO CREATE 5 DISCOUNTS
"Currently Shopify allows only 5 app-based discounts of type "percentage" or "fixed amount".
The number of discounts in your other offers combined are 5, you cant have more than 0 discount here.
We are working on a solution. Thank you for your patience."
Hi, we are sorry for making you feel frustrated, but this limit is based on how Shopify discounts works: "Customers can use a maximum of 5 product or order discount codes and 1 shipping discount code on the same order."
You can check the documentation here: https://help.shopify.com/en/manual/discounts/combining-discounts/discount-combinations#considerations
The bundle seemed to work fine for the first couple of months after that it was automatically disabled from the website, then the prices it showed were same for all the products. Reached out to the team as well and no response, had to redo the offer and the issue still remained.
This is one of our old good customers, we feel sad to hear that they are unhappy with our solution. We did implement a major update and email all of our customers to follow specific instructions. Apparently this customer didn't get our email.. Looking forward to solve it in case they are open about it... And also offer refund for the days when the app was disabled for them.
No tech support after multiple attempts to contact. Total waste of time
Sorry to hear that you didn't get our messages. We replied to you in same day but for some reason you didn't saw it. We also contacted you after this review several times but you don't answer. Please check your spam folder.