Rezensionen (28)
Anpassen
-
Nach Bewertung
Amazing customer care with under 2min response time. Cost effective compared to other platforms.
Good product!
good customer support
Been using this since 1.5 years, it's been a great tool for our retention marketing efforts, team has been helpul too.
BoB is a good platform but what really sets them apart is the quality of their team. Tejashree who is our account manager regularly takes us through our current practices and provides valuable insights and recommendations. She highlighted strengths and scope of improvements in our approach. Her feedback and willingness to support more closely are worth appreciating. We truly value her expertise.
The business-on-bots platform is a user friendly app and it offers incredible automation features along with plenty of customization options to streamline various customer interactions. Smooth WhatsApp integration optimizes communication for speed and efficiency. The bot provides instant support, resolving common issues and guides customers efficiently. Automation of routine tasks has freed up our team to focus on more complex issues, boosting overall productivity. The BoB team is always approachable, special mention to our POC for Sales - Ashi Arya and onboarding specialist - Leela B for ensuring a smooth onboarding experience, and CSM Kyanak Ravindran, who has been exceptionally supportive, ensuring we make the most out of the platforms' capabilities. This app is definitely recommended to business owners looking to elevate their business communication.
We have started BoB a few months back and the flow automations for social media chats have been really helpful to us in providing prompt replies to the customers in a quicker way.
Vaishnavi is a great support to have from the BoB team. Thank you!
The automation features are brilliant for managing email, Whatsapp, and Instagram campaigns effectively. The platform is stable and offers plenty of customization options. Highly recommend for any business!
Tejashree has been proactive in suggesting strategies to grow our business and resolve any issues.