Buy Button channel , 385 reseñas

Calificación general
3,4
Recuentos por nivel de calificación
  • El 37% de las calificaciones son de 5 estrellas
  • El 22% de las calificaciones son de 4 estrellas
  • El 16% de las calificaciones son de 3 estrellas
  • El 8% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
Fecha de modificación: 13 de abril de 2018

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

Skiff Life We Fish Skinny Water
Estados Unidos
Más de 2 años usando la aplicación
11 de junio de 2015

I have come across so many issues with the new implementation of the buy button.

I've been back and forth with support, requesting a simple answer as to how I can make the button direct to the checkout page in the SAME tab / window, rather than opening a new window over the page, and my point has been completely misunderstood, and I'm left with a bad UX now.

For reference, here's a video recording I did of the issue. Pretty easy to understand I think, but still can't solve a simple issue: https://www.screenmailer.com/v/Dy03dCwJxuagByM

noots
Australia
5 meses usando la aplicación
12 de mayo de 2020

Sorely disappointing. I've spent weeks on issues relating to the buy now buttons. It's not very flexible, there is no product image zoom (the product and thumbs are tiny), and the variants only change with the drop down selector not the thumbnail change (which is sloppy UX in my opinion) and the buy now sections on my site load slowly. If I could, I'd look elsewhere. Might have to code the products myself and only use button code.

Summit Chemical Shop
Estados Unidos
5 meses usando la aplicación
Shopify respondió 19 de mayo de 2020

Hi, there! Thanks so much for taking the time to provide your feedback. I can definitely appreciate how those customizations would be valuable, and I've made sure to pass those on to our developers so that they know you'd like to see those changes added to the Buy Button channel.

In regards to the "Buy Now" buttons on your product page, these are actually unrelated to the Buy Button sales channel, and are their own dynamic checkout buttons created separately from the channel. I'd like to find out more about the issue you're having with those to see if there's anything we can do to help. I'll follow up with you via email shortly and we can chat there. Speak soon! - Brie, Shopify Support

9 de mayo de 2020

none of my buy buttons are working since so many days whats the problem and very upset with ur services,not likein at all i need i need to swith my website

MOTIVATORS SQUAD
India
4 meses usando la aplicación
Shopify respondió 13 de mayo de 2020

Thank you for leaving this review. I'm sorry to hear about the troubles you encountered. I'd really like to hear more about your experience, and learn what aspect of the buy buttons aren't working, so I'm going to send you an email shortly. If you still need assistance with your buy buttons, please make sure to reply directly back to my email and I'll be glad to help further. Talk soon! - Rae, Shopify Support

11 de noviembre de 2020

I'm so confused. I can't get payouts to work. I chatted with a rep but no resolution. I am afraid to continue with this project because I am not sure if identity theft is happening or what. How can my banking information be wrong? No bueno. Not sure how to proceed or if I should.

Tina's Deals 2020
Estados Unidos
4 meses usando la aplicación
Shopify respondió 15 de noviembre de 2020

Hey, there. Thanks for taking the time to write a review here. It sounds like your issue is related to Shopify Payments and not the Buy Button itself. Our general support team should be able to give you a hand with that, however I'll follow up with you via email to see if you need any more assistance. Speak soon! - Brie, Shopify Support

13 de julio de 2015

It appears Shopify wants to keep its customers away from Wordpress. Hmmm... they might just get their wish (but in reverse) if they don't fix this plugin. Shopify is NOT Wordpress and the rate the development is going it never will be.
Please stop crippling Shopify if you want your platform to survive in the long term.

Organicfamily
Australia
3 meses usando la aplicación
19 de marzo de 2018

Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.

Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"

Asking customers to disable a security setting, isn't a workable solution!

Avoid this app at all costs if you have many customers using safari.

Juicedlife
Australia
Alrededor de 1 año usando la aplicación
1 de enero de 2019

this app is continuously redirecting my shopify admin page and i cant do anything with buy button unless and untill it will stop refreshing the page.

Reh-Studios
India
Alrededor de 2 meses usando la aplicación
28 de noviembre de 2022

Worst app ever, 0 way to connect Buy Button without clearing cookies, caches, and it might still be broken. Horrrrrible

Everything College Hockey
Estados Unidos
Alrededor de 1 mes usando la aplicación
Shopify respondió 29 de diciembre de 2022

Hey, there. Thanks for leaving a review for the Buy Button. We're sorry to hear that you've had such an experience while setting up the Buy Button Channel. Sometimes, a cache and cookies clear is helpful to remove any older, saved data that may impact Shopify applications or channels. After clearing your cache and cookies, have you continued to experience issues? If so, please reach out to our Live Team using this link (https://bit.ly/2AWw5VA) for support. Thanks again. -Imogen, Shopify Support

3 de julio de 2017

Painfully painful... This should have that sign that reads, "Not only will this kill you but it will hurt the entire time you are dying"

Synonyco
Estados Unidos
8 meses usando la aplicación