Avis (398)
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An absolute mess. Multiple Google errors from this app. Do not use. I installed and then they changed it due to duplicate shopping carts being created on the same web page...finally just removed the entire thing.
Please let me know if you end up fixing it. A great concept. Thanks
Thank you very much for sharing this feedback with us!
The Buy Button can create duplicate carts by default if installed on your Shopify store instead of an external store, which may be what you've seen here. This is due to the fact the the Buy Button is designed for external websites and therefore creates its own independent cart on a website.
I'd like to chat with you more about the errors you were seeing, to help get the app working correctly for you! I've sent you an email and look forward to talking soon. -Lizzy, Shopify Support
Super-easy to integrate to my Wordpress site! I already had some sales via this channel and it was quick and transparent.
The old Shopify widget looks great - too bad it's dead
Buy button is useless because there is no way to customize beyond a few options:
Change button size, color, destination? Sure
Want to embed a product page? Nope
Want to open the cart page in the same window? Nope
Embed a collection? Nope
Anything else? Nope
Just for for added fun, it loads slowly - holding up complete page rendering on an otherwise fast site.
I see two uses for this app: (1) discouraging people from embedding shopify on other platforms (2) Encouraging people to learn the shopify API or hire shopify experts
It really sucks that there's no way to add custom styles to the buttons other than change colours. Stuff like font, font size, button size and border radius are pretty basic requirements. Very SLOW too.
I have lost 2 days as of now due to changing from my store to buy button I have called and gotten no help Your agent needs to speak with others which mean I will loose another day of sales
Hey, there. Sorry to hear that you're experiencing issues with changing to our Buy Button sales channel. We're not sure which type of issue you're running into, as we don't have any further information, so our Support team will be best equipped to assist you with any account-specific inquiries.
It's worth noting that some resolutions may require our Support team to get in touch with another one of our teams, so this does depend on the issue. Nonetheless, if you've already created a support ticket, our Support team can also help you check on the status of your ticket. If not, please visit the Shopify Help Center (https://bit.ly/2CQXf1k) and log in to your account to create a support request. Thank you! -Elias, Shopify Support
Buggy as hell when I tried to import my product catalog to Facebook. It simply doe not work. Keeps telling me some product info was missing but nothing was. Error, repeat, error, repeat, error.
Thank you for leaving this review. I'm sorry to hear about the troubles you're encountering with this error message, and I'd really like to help look into this further and provide assistance. With that said, I'll send you an email shortly with more information. I look forward to discussing this with you soon! - Rae, Shopify Support
Overall its handy to launch products to select customers rather then having to post live, However I don't like that they can't see any product info, its just straight to cart and one tiny little picture.
Thank you for writing your review and for providing feedback on what you'd like to see added to the Buy Button's functionality. I can see why having additional product information included would be helpful and I will be passing your suggestion onto our development team for their consideration. Merchant feedback is a key component when it comes to deciding how we can improve the apps and features we offer, so thank you again for taking the time to provide us with this feedback. -Victor, Shopify Support
I am really happy with the Buy Button channel. It allows me to highlight products at the end of a blog post without interrupting the flow of the narrative with links to elsewhere on the site. Since I started using it in early June, 20% of my revenue has come from Buy Button sales.
its actually been problematic recently and the same customer trying to make purchase if you look at logs. Amazon.com is reporting an issue with integration on my end is preventing customer for completing purchase.
Thank you for sharing your review with us. I'm sorry to hear you've been having trouble with the Buy Button lately. Have you been seeing errors with all payment gateways and the Buy Button, or has it just been with Amazon Pay?
I’ve reached out to you via email so that we can continue to look into this. I hope to hear from you soon! -Lizzy, Shopify Support
I used a Buy Button to present a product to an exclusive group of customers. It worked great for this.
It would be nice if they had the option to shop for more items if they wanted. I do like the direct checkout, but I have no way of knowing if these customers might have added more to the cart if they had the chance.