Avis (401)

Note globale
3,6
Nombre d’avis par note
  • 38 % des avis sont des avis à 5 étoiles
  • 21 % des avis sont des avis à 4 étoiles
  • 16 % des avis sont des avis à 3 étoiles
  • 8 % des avis sont des avis à 2 étoiles
  • 16 % des avis sont des avis à 1 étoiles
19 mars 2018

Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.

Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"

Asking customers to disable a security setting, isn't a workable solution!

Avoid this app at all costs if you have many customers using safari.

Juicedlife
Australie
Environ un an d’utilisation de l’application
29 février 2016

Because 0-star is not available. You would think that a Buy Button is the main feature of a shopping and should at least be working properly and be adjustable.

Mxel
États-Unis
Environ un an d’utilisation de l’application
14 mai 2015

It shows all product variants when we have some which are only for Wholesaler customers!

Dr. Pet
Espagne
Environ un an d’utilisation de l’application
19 février 2016

Good idea, but doesnt quite work. Once you actually get the button working it doesnt link to the product on the site and wants to go straight to checkout, which isnt ideal for any customer.

Noctex
Canada
Environ un an d’utilisation de l’application
13 juillet 2021

Just had my first sale, customer can't access my digital ebook. Checked and it all appears well on my end, I can download just fine. Customer links took her to a place that said 'shop doesn't have a website yet' but I was charged the annual fee and everything looks set up correctly. Incredibly worried about future sales. Not quite sure where to go from here as I followed all of the tutorials step by step.

DIY Skin Care Business
États-Unis
11 mois d’utilisation de l’application
Shopify a répondu 27 juillet 2021

Thank you for writing your review and I am sorry to hear that you've had this issue. It sounds like you are using the Digital Downloads app, and the problem you've cited is a common one for merchants without an online store, but it should be relatively easy to resolve.

In order to avoid this issue, you can edit the email template for digital downloads and change {{ attachment.shop_url }} to {{ attachment.url }}. This should then prevent the app from trying to direct the customer to a non-existent online store. Please give this a try, but if you are still having issues, you can contact our support team directly for further assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support

Modifié le 30 mai 2015

I sell more than one product, thus I need to embed more than one product.

Natural Citizen
États-Unis
9 mois d’utilisation de l’application
1 décembre 2022

the app is not working you cant create your button i dont think its updated for new shopify version or something

Exzentriq Gameware
Danemark
8 mois d’utilisation de l’application
Shopify a répondu 11 janvier 2023

Hey there, Exzentriq Gameware. Thanks for taking the time to leave us a review for the Buy Button Channel. We're sorry to hear that you've been unable to create your button. Please, reach out to our Live Support Team (https://bit.ly/2AWw5VA) so one of our Advisors can help you with this issue and real-time and find a resolution. Thank you for bringing this issue to our attention. - Imogen, Shopify Support

3 juillet 2017

Painfully painful... This should have that sign that reads, "Not only will this kill you but it will hurt the entire time you are dying"

Synonyco
États-Unis
8 mois d’utilisation de l’application
16 juin 2015

Not even loading. Looking at the reviews, it seems like this is a crippled choices (take note developers)!!

Christiaan Mulder Enterprises
Afrique du Sud
7 mois d’utilisation de l’application
20 mai 2015

Please return Shopify Widget. This replacement is severely lacking.

Mr Vape
7 mois d’utilisation de l’application