Buy Button channel , 385 avis
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It's a fantastic idea and works well on mobile, but on desktop with Chrome browser, there is a glitch on first-page load.
The product collections window is truncated. Any resizing of the browser makes the collection window fully appear. All subsequent views are fine, but press f5 to reload the page and the problem reoccurs.
Looking on the Shopify forum shows that this or a very similar issue has been occurring for a few years and I wonder if they just can't fix it.
Thank you for taking the time to write your review and share your feedback with us on the Buy Button channel. I am sorry to hear that you've experienced this issue and your feedback will be communicated to our development team. Please also feel free to contact our support team about this to see if there's any troubleshooting we can do on our end: https://shopify.link/vRnL. -Victor, Shopify Support
I'd love the option to just deeplink to my shop's PDP. I don't want to checkout off platform, I just want to send them to my shop with this nice little widget. Also, there isn't an option to customize the background colors. I know it matches my shop's theme but that doesn't match some of the site I want to render this.
Thanks for your feedback! There are several customizations available for the Buy Button, including color: https://shopify.link/5QZV. We're happy to share your suggestions with our developers for consideration in future updates. -Sophia, Shopify Support
The Buy Button works great... But, there is one major draw back. If your site is selling a lot of products then it is customary to want a search or filter option. There doesn't seem to be a way do to that with this plugin which can be extremely annoying. If you have only a few product, this plugin is great. But, if not, the plugin will get real old real fast without one of those two major features.
Hi, there. Thank you for taking the time to provide us this feedback for the Buy Button app! I've gone ahead and shared your feature request with our Development Team for their consideration in a future update. I can't say what the outcome of the feedback will be, but it's been brought to those folks who need to see it! -Imogen, Shopify Support
Interesting but...unfortunetly, login to customer account doesn't work.
After login, it redirects you to the Online Store and loose cart contain.
I used it to sell a collection of products from our WordPress site and customize user experience.
As I could not find any support, I hope my review will help fix that issue.
Hi there, thank you for your review. You can try creating a new button to add to your Wordpress site to see if generating a fresh button helps; if not, please contact our support team via the Help Center and we'll see if there's any troubleshooting we can do for you here: https://shopify.link/vRnL. -Victor, Shopify Support
A great simple app to sell products or collections from other sites. We use it on several sites. What we miss (or can;t find anywere) is sources or refferers in the order analytics. If that's possible it will receive 5 stars.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
I need some assistance. I'm getting this error message "Preview error. Please refresh" after selecting the product and when I click next to get the embed code it takes me to a white screen. When I hit the back button I have to start over again. Can someone email me please.
Hi there! Thank you for sharing your review. In order to rule out a potential local issue, kindly try accessing the page through a different browser, network, and device. If you are still having issues, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://shopify.link/YWD7 -Mac, Shopify Support
Hello. I have problem where when i click checkout on the buy button that i added to my WIX website it says my shopify store refused to connect. Also I added multiple buy now buttons to my WIX website, so how do i create a seperate Cart button where all the products that you added to cart will be shown there. Hope you reply to my updated review.
Thank You!
Hi there. Thank you for taking the time to leave your feedback. To share some insight, the Buy Button is intended to be used on external websites, like on a blog, to allow for customers to quickly and easily make a purchase. It's not something that is meant to integrate into your own Shopify Store. With that said, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://bit.ly/2AWw5VA. - Blair, Shopify Support
I have lost 2 days as of now due to changing from my store to buy button I have called and gotten no help Your agent needs to speak with others which mean I will loose another day of sales
Hey, there. Sorry to hear that you're experiencing issues with changing to our Buy Button sales channel. We're not sure which type of issue you're running into, as we don't have any further information, so our Support team will be best equipped to assist you with any account-specific inquiries.
It's worth noting that some resolutions may require our Support team to get in touch with another one of our teams, so this does depend on the issue. Nonetheless, if you've already created a support ticket, our Support team can also help you check on the status of your ticket. If not, please visit the Shopify Help Center (https://bit.ly/2CQXf1k) and log in to your account to create a support request. Thank you! -Elias, Shopify Support
I wish more apps were available with the buy button. I really love that I can use the buy button with my Squarespace website but want a bit more functionality.
Hey, there. Thank you for taking the time and sharing this feedback with us. We understand how important it is for you to be able to use apps with our Buy Button channel, and we'd be happy to pass your feedback to our Development team.
That being said, you may also be able to add some functionalities through through custom coding. However, this does fall outside our scope of support. If you'd like to explore this option, you can consider hiring a developer to assist you with this. Feel free to find a certified developer on Shopify Experts (https://bit.ly/2ppo7OV). Cheers! -Elias, Shopify Support
I like the flexibility the buy button offers me as a small digital shop. I had a bad experience with getting digital downloads to work for me and had to contact support because orders were not getting fulfilled and the email link to the product led to an error. I was told it's because I don't have an online store so I had to change a few settings and the digital downloads email templates with the support rep. I appreciated her help a lot but I think this could be improved so that the integration between Shopify and the Digital Downloads app is smoother and would not require a support call.
Hey, there. Thank you for taking the time and sharing this experience with us. We understand how important this is to you and we'd be happy to pass your feedback to our development team. Cheers! -Elias, Shopify Support