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***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***
I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.
This was tough to discover as it works fine on desktop and Android.
What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.
BEWARE, DON'T MAKE THE SAME MISTAKE I DID!
This app is great for use when you already have a website designed and just need to add buttons as a back end to allow the customer to checkout.
The problem I ran into is that on any page of my website that doesn't have a buy button (like the home page for example and many others) then shoppers don't see the shopping cart. They have to navigate back to a page that has a buy button in order to check out, even if they've already added items to their cart.
I called shopify about this issue twice looking for a solution or even a way to get the code for the shopping cart, so I can add it to a shopping cart button on the menu bar but they said that wasn't possible.
Great app but has issues working seamlessly with my websites design, because it doesn't have a shopping cart button like paypal does.
Thank you for sharing this feedback with us! Without the insight from merchants using our Shopify developed apps, we wouldn't be able to continue developing what we offer.
This set up with the Buy Button is a current limitation due to the nature of connecting your checkout to a third party website. That being said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to share your experience with our development team. -Lizzy, Shopify Support
It would be better if each buy button had its own tracking system so you can differentiate between each of the channels more simply.
I love how flexible and easy to incorporate to my website it is. My only issue is that there's no option to zoom in the image in the product description. Another suggestion would be adding a simple image carrousel when displaying the products on page, so my customers can see all images and then click straight on the "Add to cart" button instead of opening the popup.
Button works well but integration with PayPal Express Checkout is not working well. It takes 5+ seconds for this to load. Tested in multiple browsers and multiple locations and the same issue. When reported to Shopify I was told it was a PayPal issue which it might be but you need to get it resolved as its impacting all those that use this!
We use the Buy Box app in our blogs to embed suggested products in our online store. The problem is that the shopper can only click to add to cart... there's no way to have the click go to the product details page. Please add a feature so that we can control where the Buy Box clicks to so that people can see the product image, title and price and be directed to the product details page.
Hey, there. Thank you for taking the time and sharing this review. While we don't recommend the use of Buy Buttons on your store or blog as they can cause problems with the checkout process (https://bit.ly/3GMgqGA), we'd be happy to share your feedback on being able to control the directing of Buy Buttons along to our development team. Thanks again! -Elias, Shopify Support
I was expecting more. Using this on a Squarespace site and overall it's impressively easy to use but without anyway to zoom into products is disappointing. The only work around that I have come up with is to add secondary and tertiary images that show product details in closeup. Other than this one issue I think the product is brilliant. I am trying to find a proper zoom image function that might be available as a code snippet. Currently looking at the Shopify buybutton repo on GitHub for some clues.
Hi, there! Thanks so much for taking the time to leave your feedback here - I'm happy to hear that you're pleased with this channel apart from the product zoom ability. I can certainly appreciate how useful that feature would be, and will be sure to pass it on to the developers as a feature request for you. In the meantime, you may be interested in hiring a Shopify Expert (https://bit.ly/2X9fyGY) to add extra coding to the button for you. Hope that helps! - Brie, Shopify Support
This is a great way to sell products on your shop without having to have a full Shopify store. The only issue is that the product images are grainy and quite small and there is no way (that I can find out) to fix this.
We used the Buy Button channel to set up a second store on another site for one of our other brands that only has a few products available. While I wish there was a way to have a second (or more ) store within Shopify, this was a relatively easy way of getting it done without having to purchase or manage another Shopify account. As far as functionality / ease of use is concerned - it was very easy for me to set up a small store myself without being a developer and checkout is functional for customers. The only thing that is a little confusing for customers is that the URL of the checkout page doesn't match the rest of my pop-up store, but most don't care. I wish there were a few more configuration options, but I can say that about just about everything within Shopify.
I like most things about the buy button. The only thing that I would like to see improved is the size and quality of the product photos. My product photos look great in my store, but on the buy button they are small and lower quality. I would like to have the option that customers can click on the photos to see a larger version.