Buy Button channel

Great concept but useless unless it is able to be customised.

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

veryyyyy lengthy process for customers + No variants displayed.

Buy button process is lengthy for customers. Customer sale decreased due to this. Shopify should fix this first before giving it to customers.

This is pretty much obsolete now that we can't embed the whole store. Please bring it back!!

If you have multiple product variants, it lumps them all into a single dropdown, which makes choosing the correct combination very frustrating for the user. Why can't it just provide the same interface as on a regular product page?

Simple. No more embed storefront, no more Shopify. I'm moving to Ecwid so I can embed a product or a category or the entire store. This was possibly the dumbest mistake an ecommerce provider could make. The idea is that you add functionality, not decrease it. For the yearly price I pay I would have expected more.

Does not embed product description, and breaks the Wordpress page builder plugin. Very poor.

Spent way too much time troubleshooting this app. Thought it would be perfect to sprinkle into the blog, but the button would either never be centered right or accidentally put 3 buttons in a row. Wouldn't recommend.

I have a buy button, but You would not let me accept payments in my site so I pay $29 instead of $9?

Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.

Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"

Asking customers to disable a security setting, isn't a workable solution!

Avoid this app at all costs if you have many customers using safari.