Buy Button channel , 385 recenzji

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4 październik 2016

Great concept but useless unless it is able to be customised.

Bae The Label
Australia
Ponad 2 lata korzystania z aplikacji
17 grudzień 2018

This has helped our sales providing an additional stream of sales to supplement our normal store sales

backintimegifts
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Edytowano 13 kwiecień 2018

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

Skiff Life We Fish Skinny Water
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
21 maj 2019

Straight-forward and easy to use, the Buy Button has allowed me to place product listings on my other website and blog articles. Haven't generated a ton of sale with it yet, but the business we have earned has been appreciated. Also, I feel it helps give us more of a cool factor over the competition.

TAVCO
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
11 czerwiec 2015

I have come across so many issues with the new implementation of the buy button.

I've been back and forth with support, requesting a simple answer as to how I can make the button direct to the checkout page in the SAME tab / window, rather than opening a new window over the page, and my point has been completely misunderstood, and I'm left with a bad UX now.

For reference, here's a video recording I did of the issue. Pretty easy to understand I think, but still can't solve a simple issue: https://www.screenmailer.com/v/Dy03dCwJxuagByM

noots
Australia
5 miesięcy korzystania z aplikacji
Edytowano 30 październik 2020

Wish it would be a LOT more customizable and robust. Being able to have "add to cart" redirect to a new page, being able to HIDE the cart, and being able to have a "checkout" button that brings their loaded cart would be perfect.

Leo Forest
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Edytowano 8 styczeń 2020

I used this app to sell a digital product on my site and collect payments. It is easy to use and works well with ConvertKit.

ChoosingReal
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
28 wrzesień 2019

I was amazed at how easy it is to set this button up on my regular website. It makes the transaction seamless without having to redirect customers to another site.

Stuttering Guitarist
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
29 marzec 2020

This app is great for use when you already have a website designed and just need to add buttons as a back end to allow the customer to checkout.
The problem I ran into is that on any page of my website that doesn't have a buy button (like the home page for example and many others) then shoppers don't see the shopping cart. They have to navigate back to a page that has a buy button in order to check out, even if they've already added items to their cart.
I called shopify about this issue twice looking for a solution or even a way to get the code for the shopping cart, so I can add it to a shopping cart button on the menu bar but they said that wasn't possible.

Great app but has issues working seamlessly with my websites design, because it doesn't have a shopping cart button like paypal does.

Healing mountain crystals
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Shopify odpowiedział(a) 7 kwiecień 2020

Thank you for sharing this feedback with us! Without the insight from merchants using our Shopify developed apps, we wouldn't be able to continue developing what we offer.

This set up with the Buy Button is a current limitation due to the nature of connecting your checkout to a third party website. That being said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to share your experience with our development team. -Lizzy, Shopify Support

Edytowano 26 październik 2019

This app is fine in a pinch, but doesn't give much control over functionality to help store owners control the customer experience. For instance, if you don't want a checkout window to pop up in a new window, you need to dig pretty deep in the forums to figure out the obscure code to add to the javascript button code. It's also inconsistent with the settings of my store, which uses a cart page instead of a drawer. There ought to be a setting that lets one direct add-to-cart links to the cart page instead of using the drawer. It's too easy for this app to behave in a way inconsistent with stores that don't use the default Shopify settings.

LearningHerbs
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Shopify odpowiedział(a) 5 listopad 2019

Thank you for getting in touch and providing your feedback to us here. The Buy Button does have limited customization options when compared to what you can do with themes on the Online Store sales channel, but I can appreciate why greater control of the customer experience when using the Buy Button would be of great use to you.

Merchant feedback is one of the key drivers of our platform's evolution, especially for our own apps, so I will be submitting your feedback to our development team for their consideration. Thank you again for providing your feedback. -Victor, Shopify Support