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I like the flexibility the buy button offers me as a small digital shop. I had a bad experience with getting digital downloads to work for me and had to contact support because orders were not getting fulfilled and the email link to the product led to an error. I was told it's because I don't have an online store so I had to change a few settings and the digital downloads email templates with the support rep. I appreciated her help a lot but I think this could be improved so that the integration between Shopify and the Digital Downloads app is smoother and would not require a support call.
Hey, there. Thank you for taking the time and sharing this experience with us. We understand how important this is to you and we'd be happy to pass your feedback to our development team. Cheers! -Elias, Shopify Support
How to make it align centered into my blog post page? Very hard to find a way to solve the problem. Can somebody help me, thank you so much!
Hey, there. Thank you for reaching out. We recommend reaching out to the third-party hosting for your website to see if this is something that can help you with, as the Buy Buttons are embedded to your hosted website.
That being said, our Support team can also try assisting you with this through live chat, email, or callback. To contact our Support team, please visit the Shopify Help Center https://bit.ly/2Vt7Et5 and log into your account. Cheers! -Elias, Shopify Support
Seems to work except the domain gives my default Shopify domain, can I change it to my custom domain and it works? Also appears when I place the item in the shopping cart, my shopping cart on my store doesn't show it if I change tabs (and refresh).
Thank you for writing your review and sharing your feedback with us here. If you do not have an online store with Shopify (i.e. you are on the Lite plan) then you will not be able to change the myshopify.com URL. However, if you do have an online store with Shopify, then we may be able to assist with some changes to the Buy Button's code that can change the domain that displays at checkout.
I would recommend contacting our support team directly and asking for some assistance with this: https://bit.ly/2AWw5VA. They'll be able to authenticate you on your account and help further. -Victor, Shopify Support
I used the but button on my WordPress site shop, and while it's easy to use and work really well, I did have a problem where when using the buy button collection feature, the photo resolution became diminished to the point of being unusable. It was better with the buy button product feature. They really should fix this photo issue.
Hey, there. Thank you for your review, we are sorry to hear you experienced this issue regarding your collection images. I would recommend getting in touch with our Support team so they can take a closer look into this with you. Please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request and we would be happy to investigate this further. -Marty, Shopify Support
Easy to add code to our website, integrates well. Loads very slowly with blank page, no loading info
If you stay on the Shopify platform this is a GREAT feature.
I don't stay on the platform. I have a standalone website that can easily display the contents of my collections via Buy Button code that I paste into that website BUT it only takes the basic information.
We sell personalized products now and this is an absolute non-starter at this point. None of the personalization capture fields we have in our Shopify store come across so it's just another listing that you can't modify on the off-platform website so why bother... This issue comes up because suggested modifications for product templates are accomplished using "liquid" code but, unfortunately, that can only be read by Shopify, not our website provider.
I'm now struggling to find a developer who can do a very complex task of working with Shopify's API to move that data across.
I realize this is a free "app" but, really Shopify. This doesn't do what it's advertised to do. It says you can display your products on any website, blog, etc. NO YOU CANNOT. Not if they contain anything more than basic listing information and normal variants.
Disappointed to say the least.
Hey there, thanks for taking the time to share this feedback about the Buy Button!
I can certainly understand why this limitation would be frustrating, especially considering you're selling personalized products. When embedded on a third-party website, the Buy Button acts as a connecting tool to the Shopify checkout, and isn't ideal if you need to add additional fields for the product beyond basic listing and variant info.
That said, we're always looking into ways we can improve our apps! I’ve followed up with you via email to log your feedback for our development team - Lauren, Shopify Support
I like the functionality of the app, that I can add product buy buttons directly to another product page as recommended similar products. There are other apps that offer the same functionality and charge a lot for this service.
I do wish that there was some kind of analytics offered for the buy buttons. I know the buttons are there but I have no idea if they are being clicked or how frequently.
Functionality is good, but would be much better if you could customise little things like thumbnails and pricing colours.
It’s really helpful and integrates pretty well with wix, though many features are missing from a true Shopify site. We cant add a cart as each individual code goes in its own HTML box, and we can’t sort the products as each product and code is individual. More integration with other companies would help
Thank you for taking the time to share this feedback with us. While you're right that the Buy Button doesn't create the same cart features as are available on a Shopify store, there are some options.
Depending on the exact set up you'd like to achieve, you may be able to use Collections with the Buy Button (http://bit.ly/2mIfRIL) or Checkout Links (http://bit.ly/2pfEQnI)!
I’ve also reached out to you via email so we can chat further and I can share your thoughts with our development team. Hope to hear from you soon! -Lizzy, Shopify Support
I use the buy button on various pages on my website. I like the ease of creating the buy button and pasting the code into the HTML form. I don't like that it doesn't integrate with my shops cart though. So if someone adds something with the buy button and they leave the page to a different page, they can't see what they added to the cart and they can't add items to the same cart on different pages.
Hey there, thanks for taking the time to share this feedback!
I'm sorry to hear you're having an issue with the add to cart workflow with the Buy Button. Items that customers add to the cart from a Buy Button should be saved if you choose the "Adds product to cart" action option when creating the Buy Button. If this doesn't work properly, it might be an issue with your theme, so I’ve followed up with you via email so we can investigate this further and log any issues with our development team. I hope to hear back from you soon! - Lauren, Shopify Support