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I use this to sell swag on my existing website. It works great because I don’t have to have a store that I wouldn’t use, I can just post the html onto the side bar of my website and members can choose to support the site by buying merchandise with our logo and site related images.
For the most part, buy button works OK when you already have your own web site. Three things really need improvement, though.
1 - A buyer can see if an item is in stock before adding to the cart (that's good), but the actual quantity on hand is hidden. The buyer does not know if they ordered more than what's available until checkout.
2 - Once in checkout, a buyer cannot edit the cart contents, and cannot easily return to the website to continue shopping. If they wanted six red party hats but only three are available, they have to abandon their cart and start over. If the same thing happens again with orange party hats, they're likely to look for another store.
3 - When you pause your store (temporarily close), if someone clicks an add-to-cart button they get an error message thrown at them, "Oops, something went wrong. Contact the store owner." or words to that effect. It would be much better to let the owner create a "paused store message" that would be displayed rather than a misleading error message. Thanks for asking,
Thanks so much for this feedback! I can definitely see how these changes could be beneficial, and I'll be sure to pass those requests on to the relevant team. Cheers. - Brie, Shopify Support
I have come across so many issues with the new implementation of the buy button.
I've been back and forth with support, requesting a simple answer as to how I can make the button direct to the checkout page in the SAME tab / window, rather than opening a new window over the page, and my point has been completely misunderstood, and I'm left with a bad UX now.
For reference, here's a video recording I did of the issue. Pretty easy to understand I think, but still can't solve a simple issue: https://www.screenmailer.com/v/Dy03dCwJxuagByM
I only require the Buy Button as I am a very small business and already have my website hosted externally to Shopify so cannot justify the cost of a Shopify hosted store (x 3 times the cost of the Buy Button).
The one thing I have found so far that is very frustrating is the inability for customers to leave a note via the Buy Button for delivery instructions etc - Cart Notes. I have reached out to Shopify Experts twice however they really only seem interested in setting up stores etc. I am not in need of this service.
All I need is Cart Note integration.
Regards
Sorely disappointing. I've spent weeks on issues relating to the buy now buttons. It's not very flexible, there is no product image zoom (the product and thumbs are tiny), and the variants only change with the drop down selector not the thumbnail change (which is sloppy UX in my opinion) and the buy now sections on my site load slowly. If I could, I'd look elsewhere. Might have to code the products myself and only use button code.
Hi, there! Thanks so much for taking the time to provide your feedback. I can definitely appreciate how those customizations would be valuable, and I've made sure to pass those on to our developers so that they know you'd like to see those changes added to the Buy Button channel.
In regards to the "Buy Now" buttons on your product page, these are actually unrelated to the Buy Button sales channel, and are their own dynamic checkout buttons created separately from the channel. I'd like to find out more about the issue you're having with those to see if there's anything we can do to help. I'll follow up with you via email shortly and we can chat there. Speak soon! - Brie, Shopify Support
This has been easy to use and implement on our non shopping website. Customer experience is smooth and we have no regrets using this product. Will be putting the buy button in more places now.
Great feature to be able to simply add shopify to an existing site to see what sort of interest there is
I wish there were more options for customizing the product page. The button itself works well, but the layout of the product page, and how all text is squished together makes it look amateurish. Also, as far as I can tell, there's no way of modifying the product button once it has been created.
Thanks for taking the time to offer your feedback. It sounds like your concern lies with the theme's product page, rather than the Buy Button app: (https://bit.ly/351cdvP), which is used for embedding buttons onto external websites and blog posts. The Buy Button can be customized: (https://bit.ly/357is1r); however, these customizations are not supported.
If it is the theme you're referring to, I'd love to take a look at what sorts of customizations you're wanting to be made and we can discuss what your options are. I've gone ahead and sent you an email to gather more information and we can continue our conversation there. Looking forward to hearing back from you! - Ryder, Shopify Support
The Buy Button is really easy to use and looks great. However, there is still an unresolved product image quality issue, after clicking View Details on a product. The product images after clicking View Details are slightly blurry. This is problematic if you sell apparel with designs on it
App not working. I tried to contact them and i had no response for help. I hope someone contact me. I added the app but i cant creat buttons. when i try the page of Buy Button try to load, but the loading fail, then i recieve ERROR msg, and then bring me back to the page that i was, the Shopify dashboard.
Thank you for writing your review and I'm sorry to hear that you have not heard back from us on this issue. I will be happy to take a look at this loading error for you, so I will reach out to you via email shortly to gather more information on this problem and hopefully offer some solutions. Please keep an eye out for my email and let me know if you still require assistance on this. -Victor, Shopify Support