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Hello. I have problem where when i click checkout on the buy button that i added to my WIX website it says my shopify store refused to connect. Also I added multiple buy now buttons to my WIX website, so how do i create a seperate Cart button where all the products that you added to cart will be shown there. Hope you reply to my updated review.
Thank You!
Hi there. Thank you for taking the time to leave your feedback. To share some insight, the Buy Button is intended to be used on external websites, like on a blog, to allow for customers to quickly and easily make a purchase. It's not something that is meant to integrate into your own Shopify Store. With that said, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://bit.ly/2AWw5VA. - Blair, Shopify Support
For the most part, buy button works OK when you already have your own web site. Three things really need improvement, though.
1 - A buyer can see if an item is in stock before adding to the cart (that's good), but the actual quantity on hand is hidden. The buyer does not know if they ordered more than what's available until checkout.
2 - Once in checkout, a buyer cannot edit the cart contents, and cannot easily return to the website to continue shopping. If they wanted six red party hats but only three are available, they have to abandon their cart and start over. If the same thing happens again with orange party hats, they're likely to look for another store.
3 - When you pause your store (temporarily close), if someone clicks an add-to-cart button they get an error message thrown at them, "Oops, something went wrong. Contact the store owner." or words to that effect. It would be much better to let the owner create a "paused store message" that would be displayed rather than a misleading error message. Thanks for asking,
Thanks so much for this feedback! I can definitely see how these changes could be beneficial, and I'll be sure to pass those requests on to the relevant team. Cheers. - Brie, Shopify Support
I wish there were more options for customizing the product page. The button itself works well, but the layout of the product page, and how all text is squished together makes it look amateurish. Also, as far as I can tell, there's no way of modifying the product button once it has been created.
Thanks for taking the time to offer your feedback. It sounds like your concern lies with the theme's product page, rather than the Buy Button app: (https://bit.ly/351cdvP), which is used for embedding buttons onto external websites and blog posts. The Buy Button can be customized: (https://bit.ly/357is1r); however, these customizations are not supported.
If it is the theme you're referring to, I'd love to take a look at what sorts of customizations you're wanting to be made and we can discuss what your options are. I've gone ahead and sent you an email to gather more information and we can continue our conversation there. Looking forward to hearing back from you! - Ryder, Shopify Support
App not working. I tried to contact them and i had no response for help. I hope someone contact me. I added the app but i cant creat buttons. when i try the page of Buy Button try to load, but the loading fail, then i recieve ERROR msg, and then bring me back to the page that i was, the Shopify dashboard.
Thank you for writing your review and I'm sorry to hear that you have not heard back from us on this issue. I will be happy to take a look at this loading error for you, so I will reach out to you via email shortly to gather more information on this problem and hopefully offer some solutions. Please keep an eye out for my email and let me know if you still require assistance on this. -Victor, Shopify Support
We have a multi language site that includes 2 variant options on the buy button, however we are not able to change the variant names or at least do so in the button code manually to have multiple languages. Although I am now exploring apps for this, it would be better to include some sort of native support for this. Also the load times for the button are pretty slow and the pages that include them have suffered performance wise as a result.
Thank you for writing your review and for providing us with this valuable feedback for the Buy Button. I can see why it would be important for your business to have better functionality when it comes to offering products and variants in different languages via the Buy Button, and of course why it'd be beneficial if the pages that contain the buttons loaded faster. I will be sure to submit your feedback to our app development team for their consideration. -Victor, Shopify Support
Decent app overall. Seems to function well enough. The new ability to access from the product page is nice.
However, I find its use limited for my business as I can not create a checkout link with multiple different items. It's rare that my customers purchase single items so being able to curate a custom basket of items would be very helpful.
Thank you for sharing this feedback with us! If you know customers would like to purchase certain items together, we do have the option to create a Buy Button for collections (http://bit.ly/2mIfRIL). If you have customers that are reaching out directly as well, Draft Orders could be a good solution for creating custom carts! This page here talks about those (http://bit.ly/2mQFk2r).
I've also followed up with you via email to log your feedback for our development team, so that we can continue to improve Shopify and our apps. Thanks again! -Lizzy, Shopify Support
I use the buy button as the payment platform for my own website. Its alright, but it can be a lot better if it had the following:
- Apple Pay isn't an option as a payment method with a buy button and thats a big set back as Apple Pay is a very popular in demand
- if you have variants for a product, all the variant images show under the product information. The variant images should be separate from your product image. You should only see the variant images when you select the variant in the drop down
- the shopping cart will only appear on your own website if you select a buy button. The shopping cart should be its own separate feature to be able to integrate with your own personal website. If customers are browsing your site they cant go back to view there cart seamlessly unless they select a buy button and that isn't great .
- the buy button / Shopify lite plan should include having the email subscription feature as well as the my account /login/register feature. Since the buy button creates its own cart the my account feature will connect with the cart. If you have your own website and you try to have your own my account feature its not going to register with the buy button cart and thats a big downfall.
- The buy button needs to be able to work with websites for online buying . A more user friendly manual for using a buy button for a personal website not just a blog. -
Hey, there. Thank you for taking the time and writing this review. We understand that being able to support Apple Pay, having separated variant images, and email subscriptions with the buy buttons can be beneficial for our merchants, like yourself, and we'd be happy to share this feedback with our development team. Cheers! -Elias, Shopify Support
The buy button isn't integrating on my site. But if I go through the "buy button" and instead choose a link, I can put the link on my site and it's working fine. So, great on being able to get people from my home site to store. But negative on the fact the buy button itself isn't working.
Hello TheHousewifeModern, firstly, thank you for sharing this feedback with us. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I'm going to follow up with an email to help you out with this buy button. Based on what you have said here, you should be able to get this button to work as expected and I'd like to help you to do that. You'll hear from me soon by email, thank you!
Niall, Shopify Support
I thought the buy button was a great way to direct customers to a product without having the product directly visible on my storefront. That being said, the product that I was offering a buy button for required additional details, like custom engraving, and I would have preferred the buy button carried those through as well. It may be out my scope if it is capable of that but for now I'm not aware.
The buy button channel is super useful for us. If would be exceptionally useful though if the team just documented what properties could be passed into the checkout flow. For example, I noticed by accident if I add &email=x to the checkout link that successfully passes into the checkout flow. That's wonderful! Please document it!
Hey, there. Thank you for taking the time and writing this review! I'm glad to hear that you're finding the Buy Button channel useful. I can also see how having a documentation of what properties could be passed into the checkout flow can be helpful for our merchants, like yourself, and I'd be happy to share your suggestion with our developers for future considerations. Cheers! -Elias, Shopify Support