Avaliações (408)

Classificação geral
3,8
Número por nível de avaliação
  • 39% das avaliações são de 5 estrelas
  • 21% das avaliações são de 4 estrelas
  • 16% das avaliações são de 3 estrelas
  • 8% das avaliações são de 2 estrelas
  • 16% das avaliações são de 1 estrelas
31 de maio de 2020

Buggy as hell when I tried to import my product catalog to Facebook. It simply doe not work. Keeps telling me some product info was missing but nothing was. Error, repeat, error, repeat, error.

Venturo Watches
Singapura
Aproximadamente 3 anos usando o app
Shopify deixou uma resposta 3 de junho de 2020

Thank you for leaving this review. I'm sorry to hear about the troubles you're encountering with this error message, and I'd really like to help look into this further and provide assistance. With that said, I'll send you an email shortly with more information. I look forward to discussing this with you soon! - Rae, Shopify Support

4 de outubro de 2016

Great concept but useless unless it is able to be customised.

Bae The Label
Austrália
Mais de 2 anos usando o app
Data de edição: 13 de abril de 2018

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

Skiff Life We Fish Skinny Water
Estados Unidos
Mais de 2 anos usando o app
26 de agosto de 2019

veryyyyy lengthy process for customers + No variants displayed.

Buy button process is lengthy for customers. Customer sale decreased due to this. Shopify should fix this first before giving it to customers.

Mindplan
Índia
Aproximadamente 2 anos usando o app
Shopify deixou uma resposta 18 de setembro de 2019

Thank you for sharing this feedback on the Buy Button channel. I'm sorry to hear that the process is lengthy for your customers, and I understand how this has created issues for your store. In terms of the problems you were having with variants though, variants can be added to buy buttons by following these steps: http://bit.ly/2LXt1KI.

I'd like to pass your feedback along to our teams, so I'm going to follow up with you via email to log your feedback on our end. Please keep an eye out for my email and feel free to respond directly to me once you receive it so that we can discuss your experience in more detail. Thanks! - Rae, Shopify Support

1 de junho de 2015

This is pretty much obsolete now that we can't embed the whole store. Please bring it back!!

CALiMAT
Arábia Saudita
Aproximadamente 2 anos usando o app
29 de outubro de 2015

If you have multiple product variants, it lumps them all into a single dropdown, which makes choosing the correct combination very frustrating for the user. Why can't it just provide the same interface as on a regular product page?

Stevens Water
Estados Unidos
Quase 2 anos usando o app
26 de junho de 2015

Simple. No more embed storefront, no more Shopify. I'm moving to Ecwid so I can embed a product or a category or the entire store. This was possibly the dumbest mistake an ecommerce provider could make. The idea is that you add functionality, not decrease it. For the yearly price I pay I would have expected more.

Toolemera Press Books
Estados Unidos
Quase 2 anos usando o app
10 de fevereiro de 2016

Does not embed product description, and breaks the Wordpress page builder plugin. Very poor.

Teds World Famous
Canadá
Quase 2 anos usando o app
29 de maio de 2019

Spent way too much time troubleshooting this app. Thought it would be perfect to sprinkle into the blog, but the button would either never be centered right or accidentally put 3 buttons in a row. Wouldn't recommend.

Festivaults
Estados Unidos
Mais de 1 ano usando o app
Shopify deixou uma resposta 30 de maio de 2019

Thank you for sharing this feedback! Adding Buy Buttons to your blog posts or other pages is a great way to boost conversion, and I’ve followed up with you via email so we can troubleshoot this together. Hope to hear back from you soon! - Lauren, Shopify Support

21 de maio de 2019

I have a buy button, but You would not let me accept payments in my site so I pay $29 instead of $9?

Noga Nation Gear
Estados Unidos
Aproximadamente 1 ano usando o app
Shopify deixou uma resposta 14 de junho de 2019

Hey there, thanks for this feedback!

I'm sorry to hear about your frustration with the Buy Button app, but should clarify: this tool is available for merchants on the Shopify Lite plan ($9/month). You can find more information about this plan here: https://help.shopify.com/en/manual/intro-to-shopify/pricing-plans/plan-features#shopify-lite-plan

I’ve followed up with you via email in case you needed any further assistance on this. I look forward to hearing from you! - Lauren, Shopify Support