The Marketing Shop
Really need custom themes and apps to come across to Buy button. these are the major part on how my customers choose a product and advise me of their information required on that Product. will probably close my account as not suitable for my needs
Thank you for sharing this feedback! Having apps and themes work with the Buy Button can be a bit complicated, as the Buy Button is intended to be installed on a third party website. This means that the functionality of the site is handled entirely outside of Shopify.
That being said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. -Lizzy, Shopify Support
Need variants, more customization in general (layout, etc). Certain features cannot be displayed (eg subscription apps).
Thank you for taking the time to leave your review and provide us with your feedback. I can certainly appreciate why it'd be beneficial to have greater customization options for the Buy Button, and for apps to be incorporated into its display.
I will be sending you an email shortly where I'd be happy to hear any other feedback you have for the Buy Button, and to see if I can help in any other way. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
We wanted to use it on our pages and blogs, but the button led the user to a new cart instead of the store's cart. Not useful. It's nothing to be "fixed" as in the developer's reply, it's the limitations of the whole app itself.
Thank you sharing this feedback on the Buy Button app. I'm sorry to hear about the troubles you're having with the cart pages, and I'd really like to look into your specific experience further. I've sent you an email so that we can discuss this in more detail. I look forward to hearing back from you! - Rae, Shopify Support
its actually been problematic recently and the same customer trying to make purchase if you look at logs. Amazon.com is reporting an issue with integration on my end is preventing customer for completing purchase.
Thank you for sharing your review with us. I'm sorry to hear you've been having trouble with the Buy Button lately. Have you been seeing errors with all payment gateways and the Buy Button, or has it just been with Amazon Pay?
I’ve reached out to you via email so that we can continue to look into this. I hope to hear from you soon! -Lizzy, Shopify Support
Usefull but limited. Can't show discounted prices with automatic discount rules and can't handle multiple currencies. Also can't have multilingual cart and checkout.
Thank you for sharing this feedback with us! The automatic discount option works in your online store to adjust the pricing when the discount conditions have been met. With a Buy Button you wouldn't be able to have those same features as the button is active on a third party website.
I'd like to chat with you more about potential options for setting up your discounts! I’ve followed up with you via email to discuss further and log your feedback for our development team. -Lizzy, Shopify Support
The Lighting Outlet
It's a great concept but it doesn't link with the customers actual cart! this makes it useless. Please make it a live cart then it will be great!
Thanks for sharing this feedback! The Buy Button will add products to a separate cart than the the cart page created via your online store. This happens because your online store and the Buy Button are technically two separate sales channels. That said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. - Lauren, Shopify Support
Make Great Light
Too hard to correlate analytics. No ability to redirect to a custom thank you page. You need to learn the API to be really effective. This is just a stopgap solution. A real solution would be a direct Wordpress/WooCommerce integration.
Thank you for sharing this feedback!
We're sorry to hear that the Buy Button is causing you these frustrations! The Buy Button directs customers to the cart page or checkout associated with your Shopify store, and connects to the analytics of that account. You can also connect your Google Analytics to your Shopify account, and there's more information on that here: https://help.shopify.com/en/manual/reports-and-analytics/google-analytics
That said, I'd like to look into these issues further. It's important to us that our apps function properly and meet the needs of our merchants. I’ve followed up with you via email so we can review these issues together and log your feedback for our development team. I look forward to hearing back from you soon! - Lauren, Shopify Support
Mr. X Label
It works for very simple projects. BUT, it uses a separate cart, which cuts it off from the normal website. So someone cannot add to cart from your site and from the buy button on your site.
Thanks for sharing this feedback on our Buy Button app! Currently this is a limitation due to Buy Button being designed as a separate sales channel then your Online Store. There is an alternative to the Buy Button for the functionality you're looking for and that would be using cart permalinks. I'll send along an email with more details if you're interested! - JP, Shopify Support
Innovative Pro Design
Lacks some features that should be built into the button including more layout options.
Also had to hand code each button to route to the correct domain instead of the shopify.com checkout domain. Fix this please.
I love the idea, but there are things that should be fixed ASAP.
1.) It's painfully slow, endless number of requests needed in order to load the iFrame.
2.) Not customizable.