Buy Button channel , 362 reviews

Overall rating
3.5
Counts per rating level
  • 38% of ratings are 5 stars
  • 23% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 15% of ratings are 1 stars
May 21, 2019

It blows, very limited and has little function ... can't go straight to check out, bypasses check out apps. big fail, stay away unless you want some cheesy add to cart pop up to hit your landing page

Love Quotes Apparel
Canada
Time spent using app: About 3 years
Shopify replied June 14, 2019

Thanks for taking the time to share this feedback with us!

The Buy Button is meant to connect customers to your checkout, and while it is able to send them to the checkout page directly it may not be able to integrate with other apps you have running on your store. This is a current limitation due to the fact that the Buy Button operates as a separate sales channel from your online store.

That said, we’re always looking for ways to to improve the way our apps functioned, so I’ve followed up with you via email to look into this further, and log your feedback for our development team. I hope to hear from you soon! - Lauren, Shopify Support

May 21, 2019

Need mayor improvements, I've called several times to try and add credit card icons or anything to let customers know they can use any credit cards , but only shows Paypal and that's it. Customers think we only accept Paypal

Online Makeup Courses
United States
Time spent using app: Over 4 years
May 21, 2019

I have a buy button, but You would not let me accept payments in my site so I pay $29 instead of $9?

Noga Nation Gear
United States
Time spent using app: Over 1 year
Shopify replied June 14, 2019

Hey there, thanks for this feedback!

I'm sorry to hear about your frustration with the Buy Button app, but should clarify: this tool is available for merchants on the Shopify Lite plan ($9/month). You can find more information about this plan here: https://help.shopify.com/en/manual/intro-to-shopify/pricing-plans/plan-features#shopify-lite-plan

I’ve followed up with you via email in case you needed any further assistance on this. I look forward to hearing from you! - Lauren, Shopify Support

January 1, 2019

this app is continuously redirecting my shopify admin page and i cant do anything with buy button unless and untill it will stop refreshing the page.

Reh-Studios
India
Time spent using app: About 2 months
November 27, 2018

How to remove / disable this add? minimum 100 characters is too much fffffffffffffffffffffffffffffffffff

Durex IT
Italy
Time spent using app: About 4 hours
November 8, 2018

Very frustrating - want to embed products in my blog but as a worldwide merchant shipping all over the world it is imperative that we do NOT show product pricing - we need clients to get to our site to see properly formated currency for their country :(

Jens Hansen
New Zealand
Time spent using app: Almost 5 years
Edited April 13, 2018

***CHECK YOUR BUY BUTTONS, THIS DOES NOT WORK FOR IPHONE & IPAD USERS***

I just discovered after months of use that any Buy Button embedded code on my website does not work while the website is viewed on iPhone or iPad in Safari and Chrome. When clicked, a white screen displays that requires you to force close the browser. I am absolutely SICK to my stomach at the thought of how much money this has cost us.

This was tough to discover as it works fine on desktop and Android.

What I find MOST APPALLING is the complete lack of ownership of the issue by Shopify. They tried to blame the issue on my website, once I proved without a doubt it was not the case they now have gone silent. I suspect they do not have the technical ability to troubleshoot mobile problems with this product.

BEWARE, DON'T MAKE THE SAME MISTAKE I DID!

Skiff Life We Fish Skinny Water
United States
Time spent using app: Over 2 years
March 19, 2018

Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it.

Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected"

Asking customers to disable a security setting, isn't a workable solution!

Avoid this app at all costs if you have many customers using safari.

Juicedlife
Australia
Time spent using app: About 1 year
February 16, 2018

Theres no way to show the reviews of each product on the wordpress blog. It only shows the product and description but no reviews.

Beardchoice
Canada
Time spent using app: 3 months
July 3, 2017

Painfully painful... This should have that sign that reads, "Not only will this kill you but it will hurt the entire time you are dying"

Synonyco
United States
Time spent using app: 10 months