Tina's Deals 2020
I'm so confused. I can't get payouts to work. I chatted with a rep but no resolution. I am afraid to continue with this project because I am not sure if identity theft is happening or what. How can my banking information be wrong? No bueno. Not sure how to proceed or if I should.
Hey, there. Thanks for taking the time to write a review here. It sounds like your issue is related to Shopify Payments and not the Buy Button itself. Our general support team should be able to give you a hand with that, however I'll follow up with you via email to see if you need any more assistance. Speak soon! - Brie, Shopify Support
how do i delete the button channel please help
Thank you for reaching out and writing your review. The Buy Button app can be removed by first heading to Settings > Sales channels in your Shopify admin, and then clicking on the trash can icon next to the Buy Button. This will remove it from your admin.
If you have any issues with this process and require further assistance, please head to help.shopify.com/questions to contact our support team. -Victor, Shopify Support
Au PAYS des MASQUES
So sad for a button that should already be on the PLP or collection page not easy to add or remove!
Thank you for writing your review and for providing your feedback to us here. I'm sorry to hear that you had a negative experience when using the buy Button app, and that you found it difficult to add and remove—I'll be sure to pass on your comments to our development team for them to review. -Victor, Shopify Support
Doesn't seem to work with Twitter? This page implies it does and gives setup instructions:
"After you create a checkout link, you need to share the link with customers so that they can use it. You can copy the link text and paste it in email campaigns, social media posts, or direct messages. For example, you could paste the link in a Twitter post to let your followers easily buy a product on sale, or you could text the link to a customer who messages you asking how to buy a product."
I've followed the instructions but only get options for a website or blog.
Does this not work for Twitter now?
20 Jun 2020 Still doesn't work, No email received from Brie. Maybe because I'm a contractor working on this site so therefore my email is not the one listed as Store Contact Email?
20 July - still nothing.
Hi, there! You can certainly create a checkout link to share on Twitter. You'll want to navigate to Products > select the product > More actions > Create checkout link. You would then copy it and share it on your Twitter. I'll follow up with you via email shortly to see if you need any further assistance with that. Thanks! - Brie, Shopify Support
Buggy as hell when I tried to import my product catalog to Facebook. It simply doe not work. Keeps telling me some product info was missing but nothing was. Error, repeat, error, repeat, error.
Thank you for leaving this review. I'm sorry to hear about the troubles you're encountering with this error message, and I'd really like to help look into this further and provide assistance. With that said, I'll send you an email shortly with more information. I look forward to discussing this with you soon! - Rae, Shopify Support
Summit Chemical Shop
Sorely disappointing. I've spent weeks on issues relating to the buy now buttons. It's not very flexible, there is no product image zoom (the product and thumbs are tiny), and the variants only change with the drop down selector not the thumbnail change (which is sloppy UX in my opinion) and the buy now sections on my site load slowly. If I could, I'd look elsewhere. Might have to code the products myself and only use button code.
Hi, there! Thanks so much for taking the time to provide your feedback. I can definitely appreciate how those customizations would be valuable, and I've made sure to pass those on to our developers so that they know you'd like to see those changes added to the Buy Button channel.
In regards to the "Buy Now" buttons on your product page, these are actually unrelated to the Buy Button sales channel, and are their own dynamic checkout buttons created separately from the channel. I'd like to find out more about the issue you're having with those to see if there's anything we can do to help. I'll follow up with you via email shortly and we can chat there. Speak soon! - Brie, Shopify Support
none of my buy buttons are working since so many days whats the problem and very upset with ur services,not likein at all i need i need to swith my website
Thank you for leaving this review. I'm sorry to hear about the troubles you encountered. I'd really like to hear more about your experience, and learn what aspect of the buy buttons aren't working, so I'm going to send you an email shortly. If you still need assistance with your buy buttons, please make sure to reply directly back to my email and I'll be glad to help further. Talk soon! - Rae, Shopify Support
Kinky Toy Store
This app is a great idea but poorly executed. We encountered major layout issues with both individual and category buttons, which makes this app useless. Not recommended until this problem gets fixed. I doubt that will be anytime soon.
Thank you for sharing this feedback. I'm sorry to hear about the layout issues you ran into, and I'd like to learn more about these to help troubleshoot further. I'm going to reach out to you via email shortly to discuss this in more detail. I look forward to speaking with you soon! - Rae, Shopify Support
Before, there was the option to generate a payment link and checkout, now no more, I do not know what can happen, but for me this would be the best option, because I wanted to put the link on my landpage.
Thank you for sharing this review with us. I wanted to let you know that we do still have the option to create checkout links! This guide in our help center explains how (http://bit.ly/2pfEQnI).
If you have specific customers with more complex orders, you may also find that draft orders can help. This page talks a bit more about those (http://bit.ly/2mQFk2r).
I’ve followed up with you via email as well in case I can provide any further assistance on this. -Lizzy, Shopify Support
veryyyyy lengthy process for customers + No variants displayed.
Buy button process is lengthy for customers. Customer sale decreased due to this. Shopify should fix this first before giving it to customers.
Thank you for sharing this feedback on the Buy Button channel. I'm sorry to hear that the process is lengthy for your customers, and I understand how this has created issues for your store. In terms of the problems you were having with variants though, variants can be added to buy buttons by following these steps: http://bit.ly/2LXt1KI.
I'd like to pass your feedback along to our teams, so I'm going to follow up with you via email to log your feedback on our end. Please keep an eye out for my email and feel free to respond directly to me once you receive it so that we can discuss your experience in more detail. Thanks! - Rae, Shopify Support