Overall rating Based on 154 reviews
We wanted to use the Buy Now button on our existing WordPress site. It worked, but it didn't provide any flexibility or customization. So we had to upgrade to a Shopify-hosted product page to achieve the results we wanted for our store.
Button works well but integration with PayPal Express Checkout is not working well. It takes 5+ seconds for this to load. Tested in multiple browsers and multiple locations and the same issue. When reported to Shopify I was told it was a PayPal issue which it might be but you need to get it resolved as its impacting all those that use this!
It works but could be FAR better and needs altering to even suffice. Sadly uses iframes (what decade is this?) so it can't match your site's styling and fonts. The script you add is very cluttered, inefficient coding. And to be able to access the cart from non-product pages you need to still have to load a product but hide the iframe. Very surprised this is an official script and not a 3rd party hack.
Also, as others mentioned, the checkout pop up is WAY TO SMALL and confusing for customers. And it is an actual new window, not a lightbox or div. Seriously, what decade is this? Why are developers still using iframes and pop windows? That stuff has been dead and obsolete for 15 years now.
I use the buy button on various pages on my website. I like the ease of creating the buy button and pasting the code into the HTML form. I don't like that it doesn't integrate with my shops cart though. So if someone adds something with the buy button and they leave the page to a different page, they can't see what they added to the cart and they can't add items to the same cart on different pages.
Hey there, thanks for taking the time to share this feedback!
I'm sorry to hear you're having an issue with the add to cart workflow with the Buy Button. Items that customers add to the cart from a Buy Button should be saved if you choose the "Adds product to cart" action option when creating the Buy Button. If this doesn't work properly, it might be an issue with your theme, so I’ve followed up with you via email so we can investigate this further and log any issues with our development team. I hope to hear back from you soon! - Lauren, Shopify Support
Clint Cora/Free Spirit Gallery
This was the main feature I needed at Shopify since I already promote my products through separate established websites. The embed codes for the buy buttons work okay if I install them in widgets within Wordpress but when I try to install these same codes anywhere on my normal website pages, the buy buttons for some reason always appear at the bottom of the webpages even if I install the html codes near the top of each page. So I'm unable to use the actual buy buttons. However, the code for direct buy links work okay and these are what I'm using on my normal webpages. So overall the system works as far as facilitating the sale but for my websites, it's the buy links being used rather than the buy button graphics.
Thank you for sharing this feedback! I can understand why having the Buy Buttons appear at the bottom of your site would be frustrating! If the embed code is being added to a third-party site such as Wordpress, this is likely an issue with the way the Wordpress code functions, and not the Buy Button itself. That said, I’ve reached out to you via email so we can look into this further. I hope to hear from you soon! - Lauren, Shopify Support
The buy button isn't integrating on my site. But if I go through the "buy button" and instead choose a link, I can put the link on my site and it's working fine. So, great on being able to get people from my home site to store. But negative on the fact the buy button itself isn't working.
Hello TheHousewifeModern, firstly, thank you for sharing this feedback with us. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I'm going to follow up with an email to help you out with this buy button. Based on what you have said here, you should be able to get this button to work as expected and I'd like to help you to do that. You'll hear from me soon by email, thank you!
Niall, Shopify Support
Safe Ride 4 Kids
We started using the Buy Button because we already had a site designed when we switched over to Shopify and didn't have the experience to code Shopify pages to look the way we already had our product pages looking. Unfortunately after months of using this set up we realized Google Analytics wasn't tracking conversions. We had to rearrange things and have people buy on the Shopify store product pages for Google to track the sale. So while they were nice, we don't actually use the Buy Buttons any more. And we got very good at Shopify customization.
Hello Safe Ride 4 Kids, thank you for sharing this feedback! This is a currently a limitation of the buy button, and you are correct, Google Analytics will unfortunately not track these kind of conversions from the buy button. I am glad to hear that this experience has lead to you developing an expertise in customisation, it's a good silver lining. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. So I will be emailing you as well to ask you if you have anymore feedback to log and if so, I'll be a point of contact for you there. Thank you!
Niall, Shopify Support
If you stay on the Shopify platform this is a GREAT feature.
I don't stay on the platform. I have a standalone website that can easily display the contents of my collections via Buy Button code that I paste into that website BUT it only takes the basic information.
We sell personalized products now and this is an absolute non-starter at this point. None of the personalization capture fields we have in our Shopify store come across so it's just another listing that you can't modify on the off-platform website so why bother... This issue comes up because suggested modifications for product templates are accomplished using "liquid" code but, unfortunately, that can only be read by Shopify, not our website provider.
I'm now struggling to find a developer who can do a very complex task of working with Shopify's API to move that data across.
I realize this is a free "app" but, really Shopify. This doesn't do what it's advertised to do. It says you can display your products on any website, blog, etc. NO YOU CANNOT. Not if they contain anything more than basic listing information and normal variants.
Disappointed to say the least.
Hey there, thanks for taking the time to share this feedback about the Buy Button!
I can certainly understand why this limitation would be frustrating, especially considering you're selling personalized products. When embedded on a third-party website, the Buy Button acts as a connecting tool to the Shopify checkout, and isn't ideal if you need to add additional fields for the product beyond basic listing and variant info.
That said, we're always looking into ways we can improve our apps! I’ve followed up with you via email to log your feedback for our development team - Lauren, Shopify Support
3 Dots by G
The buy button is a great option for those who want to use shopify on their own website but i wish I was able to integrate it more into a store-like setting with having to pay for 2 sites.
I am working with the shopify Customer Service team to make this work exactly the way I would like,
Loja Festejar com Amor
I use the buy button to sell within my Blog articles. He's great at it. It would be much better if the "Basic" template could be aligned inside the article, but it only aligns on the left side of the blog ... And the "enhanced" template looks great, but does not look aesthetically good with a measurement table for clothing.