The buy button channel is super useful for us. If would be exceptionally useful though if the team just documented what properties could be passed into the checkout flow. For example, I noticed by accident if I add &email=x to the checkout link that successfully passes into the checkout flow. That's wonderful! Please document it!
Hey, there. Thank you for taking the time and writing this review! I'm glad to hear that you're finding the Buy Button channel useful. I can also see how having a documentation of what properties could be passed into the checkout flow can be helpful for our merchants, like yourself, and I'd be happy to share your suggestion with our developers for future considerations. Cheers! -Elias, Shopify Support
I have lost 2 days as of now due to changing from my store to buy button I have called and gotten no help Your agent needs to speak with others which mean I will loose another day of sales
Hey, there. Sorry to hear that you're experiencing issues with changing to our Buy Button sales channel. We're not sure which type of issue you're running into, as we don't have any further information, so our Support team will be best equipped to assist you with any account-specific inquiries.
It's worth noting that some resolutions may require our Support team to get in touch with another one of our teams, so this does depend on the issue. Nonetheless, if you've already created a support ticket, our Support team can also help you check on the status of your ticket. If not, please visit the Shopify Help Center (https://bit.ly/2CQXf1k) and log in to your account to create a support request. Thank you! -Elias, Shopify Support
Overall, this is a great way to quickly get selling on your existing website. Beware, though, of a critical error with the default setup. There is a setting enabled called 'Open checkout in new window', which does not work on Android or in Instagram browser. Once you change this to 'open in same window' it works fine.
Hi, there. Thanks for taking the time to write a review and share this feedback. I think is very helpful advice for others, and I'm happy to pass that along to our developers. Cheers. -Elias, Shopify Support
支払い | 新宿日本語学校 - SNG
We have a multi language site that includes 2 variant options on the buy button, however we are not able to change the variant names or at least do so in the button code manually to have multiple languages. Although I am now exploring apps for this, it would be better to include some sort of native support for this. Also the load times for the button are pretty slow and the pages that include them have suffered performance wise as a result.
Thank you for writing your review and for providing us with this valuable feedback for the Buy Button. I can see why it would be important for your business to have better functionality when it comes to offering products and variants in different languages via the Buy Button, and of course why it'd be beneficial if the pages that contain the buttons loaded faster. I will be sure to submit your feedback to our app development team for their consideration. -Victor, Shopify Support
We are using this app for retailers websites. The app is OKAY!! You can make this app work so much better by Being able to name the button!! This way you can If you have more then one site with the button on it where the sale came from!!!! Please contact me I need this on the app. Thank you
Custom Chameleon Inc
Hey, there! I can certainly see how that would be helpful - I'll be sure to submit that as a feature request for you. In the meantime, you can likely track your Buy Button sales more specifically by using an analytics tool such as Google Analytics. Hope that helps! - Brie, Shopify Support
Overall good app. Some things still need to be improved, for example:
when you "Add to Cart" via the Buy Button, you only see the product in you "Buy Button Cart". The product will not be added to your normal shopify Cart.
Hey, there! I can definitely see how that would be useful; I'll be sure to pass this on to our developers as a feature request for you. In the meantime, you could do this by manually coding links and buttons to your product pages, however this would negate the intended use of adding products to the cart from external content. Thank you for the feedback! - Brie, Shopify Support
Hi there, I am not sure what exactly this is useful for on my website. I intalled the app but there is not explanation what it is useful for.
Do I need it if I already sell my products?
Hi, there! In brief, the Buy Button is a shortcut for buying one of your products, typically placed on an external website. They make purchasing products easier for your customers that are coming from other sites, and they can also be used to create quick checkout links that you can then share with customers through an email campaign, direct message, or social media post. You can read more about it here: https://bit.ly/3fEvRmo. Feel free to reach out to support any time with more questions about it. - Brie, Shopify Support
For the most part, buy button works OK when you already have your own web site. Three things really need improvement, though.
1 - A buyer can see if an item is in stock before adding to the cart (that's good), but the actual quantity on hand is hidden. The buyer does not know if they ordered more than what's available until checkout.
2 - Once in checkout, a buyer cannot edit the cart contents, and cannot easily return to the website to continue shopping. If they wanted six red party hats but only three are available, they have to abandon their cart and start over. If the same thing happens again with orange party hats, they're likely to look for another store.
3 - When you pause your store (temporarily close), if someone clicks an add-to-cart button they get an error message thrown at them, "Oops, something went wrong. Contact the store owner." or words to that effect. It would be much better to let the owner create a "paused store message" that would be displayed rather than a misleading error message. Thanks for asking,
Thanks so much for this feedback! I can definitely see how these changes could be beneficial, and I'll be sure to pass those requests on to the relevant team. Cheers. - Brie, Shopify Support
This is okay to use, but it's not stylish enough. I would rate this app 3-star. Because of small issue that I paste the code into the HTML editor on shopify blog, the button isn't centerd on the page.
Hello! Thanks for taking the time to provide your feedback for us here. I'd like to find out more about the issue you're having centring the button and hear any other feedback you may have, so that I can pass this on to our developers for you. I'll send you an email shortly for more details. Warm regards. - Oliver, Shopify Support
It works but could be more user friendly. It is impossible to centre in a page no matter how often you select this option. Having to past it in code and having no visible icon on the page to check presentation is also not great. Overall a good idea and great that its free but it could do with some work,
Hi, there! Thanks for taking the time to provide your feedback here. I'd like to find out more information about your centre issue and hear any other feedback you may have, so that I can pass this on to our developers for you. I'll send you an email shortly for more details. Cheers. - Brie, Shopify Support