Buy Button channel , 384 reviews

Overall rating
3.4
Counts per rating level
  • 38% of ratings are 5 stars
  • 22% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 16% of ratings are 1 stars
August 13, 2020

I have Shopify Lite and enjoy the ease of use when integrating the buttons onto my square space site however the pop-up item details still have poor image quality and container size restraints which makes viable configurations limiting. The best option is to use a button configured to "full view" as it allows for better product viewing. Although this is a worthwhile option when trying to integrate products into a 3rd party site it still has its limitations and doesn't integrate with most Shopify Apps. For $9/mo it's a case of you get what you pay for and offers plenty of room for improvement.

Joshua Hossain Hashemzadeh
United States
10 months using the app
Shopify replied August 23, 2020

Thank you for sharing this feedback, and outlining your experience with the Buy Button app. I'd like to learn more about the issues with image quality and container size restraints that you mentioned, so I'm going to follow up with you via email. That way, we can also discuss any other limitations you've noticed, and ensure your feedback is shared with our teams directly. I look forward to speaking with you soon! - Rae, Shopify Support

June 8, 2020

Integrating the button to my website was simple. However the product images were so degraded, I was really disappointed. Despite trying different sizes, dimensions and resolutions (all saved for web), the images still look terrible. The option to have an enhanced button template was also missing, so even though I had multiple images and a product description, I wasn't able to choose the enhanced template feature to show those. There should be clarification that a Shopify "Free Trial" does not entitle you to truly run a store. I received error messages when first attempting to run transactions with no clear solution provided. This was only rectified when I paid for an account, which I didn't realize was necessary when signing up. I understand having to pay for the service, but the error message was not clear that that was the issue.

Katie So
Canada
8 months using the app
Shopify replied June 26, 2020

Hi, there. Thank you for taking the time to write a review, I'll be sure to pass along that feedback to the relevant teams. Your product images certainly shouldn't be degraded when using the button - I'd like to help you troubleshoot that further, so I'll send you an email shortly and we can take a look together. Talk soon! - Brie, Shopify Support

Edited December 18, 2018

I love the idea of Shopify but the fees are too high! ;o( I'd love to be your customer, b/c I think it is an excellent app.

Pongo Power
United States
7 months using the app
May 9, 2020

I guess it mostly does what it is supposed to do.

But it's so close to being great.

I hope it has analytics, a unique identifier in each instance so we can analyze and manage the performance of each buy button, a more nuanced product variants selector, more formatting options....etc....etc....

Apos Audio
United States
6 months using the app
Shopify replied May 13, 2020

Thanks for sharing this feedback. Our teams are always working hard to improve the functionality and features on our apps, so I appreciate you sharing these suggestions. I'd like to pass on your comments about the analytics, unique identifier, product variant selector, and formatting options to our teams. However, in the meantime, I did want to mention that we do currently offer the ability to add variants to buy buttons by following these steps: http://bit.ly/2LXt1KI. Additionally, we also have the option to create these button customizations: https://bit.ly/2LrWoVS.

I'll send you a follow up email to discuss this further and log your feedback on our end. Thanks again! - Rae, Shopify Support

December 15, 2018

This is a great alternative for the $29 plan. You can use it on a free website service like six or weebly! The only reason I gave it 3 stars is that it doesn't have as much customizable features using html and css.

Ohana Bracelets
United States
6 months using the app
November 24, 2020

For the most part, buy button works OK when you already have your own web site. Three things really need improvement, though.
1 - A buyer can see if an item is in stock before adding to the cart (that's good), but the actual quantity on hand is hidden. The buyer does not know if they ordered more than what's available until checkout.
2 - Once in checkout, a buyer cannot edit the cart contents, and cannot easily return to the website to continue shopping. If they wanted six red party hats but only three are available, they have to abandon their cart and start over. If the same thing happens again with orange party hats, they're likely to look for another store.
3 - When you pause your store (temporarily close), if someone clicks an add-to-cart button they get an error message thrown at them, "Oops, something went wrong. Contact the store owner." or words to that effect. It would be much better to let the owner create a "paused store message" that would be displayed rather than a misleading error message. Thanks for asking,

Azatrax
United States
5 months using the app
Shopify replied November 27, 2020

Thanks so much for this feedback! I can definitely see how these changes could be beneficial, and I'll be sure to pass those requests on to the relevant team. Cheers. - Brie, Shopify Support

October 13, 2020

I wish there were more options for customizing the product page. The button itself works well, but the layout of the product page, and how all text is squished together makes it look amateurish. Also, as far as I can tell, there's no way of modifying the product button once it has been created.

Maarit Hänninen
Netherlands
4 months using the app
Shopify replied October 16, 2020

Thanks for taking the time to offer your feedback. It sounds like your concern lies with the theme's product page, rather than the Buy Button app: (https://bit.ly/351cdvP), which is used for embedding buttons onto external websites and blog posts. The Buy Button can be customized: (https://bit.ly/357is1r); however, these customizations are not supported.

If it is the theme you're referring to, I'd love to take a look at what sorts of customizations you're wanting to be made and we can discuss what your options are. I've gone ahead and sent you an email to gather more information and we can continue our conversation there. Looking forward to hearing back from you! - Ryder, Shopify Support

November 5, 2019

App not working. I tried to contact them and i had no response for help. I hope someone contact me. I added the app but i cant creat buttons. when i try the page of Buy Button try to load, but the loading fail, then i recieve ERROR msg, and then bring me back to the page that i was, the Shopify dashboard.

DrMoon
Brazil
4 months using the app
Shopify replied November 12, 2019

Thank you for writing your review and I'm sorry to hear that you have not heard back from us on this issue. I will be happy to take a look at this loading error for you, so I will reach out to you via email shortly to gather more information on this problem and hopefully offer some solutions. Please keep an eye out for my email and let me know if you still require assistance on this. -Victor, Shopify Support

Edited June 3, 2015

I just updated this review after receiving help from a Shopify associate.

This app does work, I'm quite glad it exists, it's free, and the Shopify support was good. However, it's a whole lot of copying and pasting and mussing about just to get a few products up on a particular post. As another reviewer mentioned, there is an app for Etsy listings of this same nature that simply connects your accounts and *presto*, it gives you the option of short codes for any product or collection that you can insert into any post right there, and it's also free. It's rare that Etsy has better apps than shopify, so I was disappointed. Moreover, judging from other reviews, this app used to allow for more and easier integration; so what a bummer that it has changed. . . BUT hey, I really needed this and am glad for it such as it is.

To insert a grid (i.e. to be able to list multiple products in a row), follow the CSS instructions here:
https://docs.shopify.com/manual/more/buy-button/add-embed-code#wordpress

Madam Pickle's Cauldron
United States
4 months using the app
January 26, 2021

We have a multi language site that includes 2 variant options on the buy button, however we are not able to change the variant names or at least do so in the button code manually to have multiple languages. Although I am now exploring apps for this, it would be better to include some sort of native support for this. Also the load times for the button are pretty slow and the pages that include them have suffered performance wise as a result.

支払い | 新宿日本語学校 - SNG
Japan
4 months using the app
Shopify replied February 1, 2021

Thank you for writing your review and for providing us with this valuable feedback for the Buy Button. I can see why it would be important for your business to have better functionality when it comes to offering products and variants in different languages via the Buy Button, and of course why it'd be beneficial if the pages that contain the buttons loaded faster. I will be sure to submit your feedback to our app development team for their consideration. -Victor, Shopify Support