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We’ve had a deeply disappointing experience with this app. Despite submitting multiple tickets regarding display issues, the responses have been unsatisfactory. The most recent reply suggested that we are missing some CSS; however, the app fails to show any output, even without CSS.
The Amazon Reviews app has some straightforward customization options available; why doesn’t Amazon Prime? After months of trying to resolve these issues, we feel like we’re going in circles with no clear resolution or accountability from the support team.
In today’s tech landscape, an app should be plug-and-play. Given Amazon’s vast resources, it’s unacceptable that we have to jump through hoops for something as basic as CSS functionality, which is obviously not the reason the app doesn't print ANY output!
We’re left wondering if there are any plans to address these ongoing issues. Overall, this has been a very unsatisfactory experience
Thank you for taking the time to leave a review, and I am sorry to hear about your experience. I am aware that our Support team had multiple correspondence with you and eventually helped you get set up on the widget instead of the Shopify app. I wanted to let you know that we have shared your case and feedback with our Product team so that we can continue to improve the product experience for merchants like you. Again, thank you for choosing Buy with Prime!
It was easy to integrate, and the checkout process runs smoothly. Plus, offering fast and reliable shipping with Prime gives my store an edge, especially when competing with larger retailers. As an entrepreneur managing everything myself, this app has made it so much easier to provide a premium shopping experience without additional effort.
Thank you for much for your review. We are happy to hear about your positive experience using Buy with Prime!
Since I started using Buy with Prime, I see more sales coming in to my Shopify store. I like how I can offer Prime-like checkout and shipping experience to my customers as a small business owner. The app is pretty easy to use as well.
Thank you so much for your review! It's great to hear that Buy with Prime has been helpful to you.
The merchant name appears to customers on the payment invoice as follows (My Store Admin) I have modified it but in vain. Also there are several technical problems. As usual Amazon has devastating technical problems
Thank you for your review and bringing this issue to our attention. Our team has looked into it but we would like to gather more information from you. One of our Product team members have reached out to you directly but haven't heard back. We hope to resolve your issue as soon as possible.
I was doing Buy with Prime before they made this App. They had a different set up process and it was rather confusing. The app definitely makes it much easier to set up, and has new features like the dashboard and app itself. Easier, better, and now I offer prime on my website? Can't beat it!
Very easy setup and connection from our Amazon seller to our Shopify store. Our SKU's matched and things were up and running in no time. Buy with Prime button looks smooth. Had an issue with our bulk update file but the customer service team was quick to answer and provide us with a solution.
Update: First test order arrived and glad to have the option fully live on our site. I cannot stress enough how helpful Amazon support was with this - great team at the Buy with Prime department.
Original: Really easy to install and setup because our store already uses Amazon Seller Central for our inventory/fulfillment with Shopify and we have Amazon Pay. Had some technical hiccups but I got support right away and then it was good to go, excited to see the impact the Buy with Prime option will have on conversion - glad the app option is available now because it can get expensive having dev support customize an installation
It was easy to set up on our site and works as intended. The Buy with Prime team has also been helpful with questions that came up during implementation. We like that it displays the expected delivery date to shoppers on our product pages. Since its implementation, we've noticed a conversion uplift on our site.
This app is surprisingly easy to navigate! I have been selling with Amazon for 3 years and using the Buy with Prime Merchant Center (separate website) for up to 1 year. I am so happy that they created a Shopify App to help manage my orders easily. I had some trouble initially getting set up, but the Buy with Prime Support Team (separate website) helped resolve my issues quickly. This app gets 5 stars for being easy to use and for customer service resolving my problems quickly! Thank you, Amazon! I just know that my sales will increase!
We are super excited to join Amazon Buy with Prime to offer our customers a fast, reliable and payment system to purchase our jewelry. Buy with Prime was the right answer. The app was very simple to install and setup. Thank you Amazon!