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This is the best Ambassador App that I have ever encountered. AND talk about customer service - OUTSTANDING. I am fairly new in the e-commerce business but with right customer service and easy and friendly application, smooth process!
The application is an all-in one tool every business owners that have ambassadors need. Perk: The customer service is amazing: Fast support from A to Z any time needed.
So far so good. I really love the customer support that I've received with Buzzbassador. They have been awesome and looking forward to growing my Ambassador Program with them.
Being a CPG company with limited tech knowledge, it's extremely valuable to have an actual human being help us onboard and give us amazing customer service at the same time. Shelby really gave us the white glove treatment during this process and she was very easy to reach when we needed further assistance. I'm excited about the additional integrations they're working on in the pipeline so that we're able to bring in other affiliates across other programs.
10 out of 10. We love Buzzbassador. The app has made working with our influencers so easy! We are now exploring ways to offer this program to our every day customers. Highly recommend the Buzzbassador platform for anyone looking for a seamless way to leverage influencers or to incentivize customers to post more User Generated Content.
Great customer support! The app works like a charm. Keep up the great work!
Buzzbasador was a perfect solution to replace what we were using, Share A Sale, as it has more features to activate ambassadors. There team has been hands on in helping us get everything set up to match our brand aesthetics.
Great app and team! They helped me integrate what i needed for my business success, highly recommend
Hi IronGrind team! First of all, thank you for the honest feedback. I know our support and founder teams have already been in communication with you since this review was written, but just wanted to respond here and reiterate that we apologize that you were facing slow response times at the time of this review. We pride ourselves on offering great support, as many of our other reviews have noted, but we realize that we missed the mark with response times in some of our recent communications with you. We have made improvements to our customer support hours on our end since this feedback, as well as adjusted our pricing structure to ensure all customers have equal access to email and chat support. We also were happy that we could build and launch that custom feature request you asked for. All in all, thank you for making us better!
Our team is very grateful that you have been with Buzzbassador since way back in our early days in 2021, and we look forward to continuing to support you. :)
I've loved working with Buzzbassador! Especially as we started out, they helped us scale from 20 to 2500 ambassadors and gave our ambassadors a user face to check on their sales and get insight into what they're driving. The team is also amazing and there to help with anything you need. Would recommend to anyone starting a program!!
Morgan, Annie, & GoNanas team, thank you so much for the kind feedback! Congrats on all of your success - growing from 20 to 2500 ambassadors is a huge feat. We have so enjoyed working with you for the past 3 years and look forward to continuing to support you and root for you. :)
- Shelby
This app has been so helpful in creating a brand ambassador program! I thought it was going to be complicated setting everything up, but the team at Buzzbassador really simplified the set-up process and made it so easy to understand . Not to mention, Shelby is always quick to respond to emails and provides additional guidance and help when you need it.