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Buzzbasador was a perfect solution to replace what we were using, Share A Sale, as it has more features to activate ambassadors. There team has been hands on in helping us get everything set up to match our brand aesthetics.
I've loved working with Buzzbassador! Especially as we started out, they helped us scale from 20 to 2500 ambassadors and gave our ambassadors a user face to check on their sales and get insight into what they're driving. The team is also amazing and there to help with anything you need. Would recommend to anyone starting a program!!
Morgan, Annie, & GoNanas team, thank you so much for the kind feedback! Congrats on all of your success - growing from 20 to 2500 ambassadors is a huge feat. We have so enjoyed working with you for the past 3 years and look forward to continuing to support you and root for you. :)
- Shelby
Great app and team! They helped me integrate what i needed for my business success, highly recommend
Hi IronGrind team! First of all, thank you for the honest feedback. I know our support and founder teams have already been in communication with you since this review was written, but just wanted to respond here and reiterate that we apologize that you were facing slow response times at the time of this review. We pride ourselves on offering great support, as many of our other reviews have noted, but we realize that we missed the mark with response times in some of our recent communications with you. We have made improvements to our customer support hours on our end since this feedback, as well as adjusted our pricing structure to ensure all customers have equal access to email and chat support. We also were happy that we could build and launch that custom feature request you asked for. All in all, thank you for making us better!
Our team is very grateful that you have been with Buzzbassador since way back in our early days in 2021, and we look forward to continuing to support you. :)
Our store has been using Buzzbassador since 2021 and it's worked perfectly for our needs. The Buzzbassador team has really elevated our experience and makes all the difference. Calvin the CEO and his team are super responsive, always work out any issues we have, and have taken feedback to implement amazing new updates. Highly recommend giving them a try!
Fantastic app, i'm using the scale program and connected with one of their team. A real cool concept excited to see how it plays out.
10 out of 10. We love Buzzbassador. The app has made working with our influencers so easy! We are now exploring ways to offer this program to our every day customers. Highly recommend the Buzzbassador platform for anyone looking for a seamless way to leverage influencers or to incentivize customers to post more User Generated Content.
The application is an all-in one tool every business owners that have ambassadors need. Perk: The customer service is amazing: Fast support from A to Z any time needed.
Buzzbassador helped us automate what was a very manual ambassador program which allowed us to grow our ambassador list 3x since adding Buzzbassador. The integration into our Shopify Plus account was easy and all the coupon codes are automated and changes are made and effective instantaneously. The interface is beautiful and very user-friendly. Each time I needed additional help navigating the app, the support staff was quick to respond with a solution or recommendation (huge shout out to AK, our amazing support rep at Buzzbassador!). Lastly, it is clear how much this company values the feedback of their users. I needed a couple of changes to our application form which at the time were features they did not have but within a couple of weeks, Shelby responded back to me directly that they made that change and updated our form. In addition, the founder and CEO took the time to connect with me directly to discuss my company's experience with using the app. I am PROUD to be using Buzzbassador and look forward to all to come in 2022!
Wow, thank you so much for the amazing feedback! Our team has absolutely loved working with Kringle Candle. We are so proud of your ambassador program's growth and super excited to cheer you on as that growth continues! -- AK, Shelby & Calvin
Really happy with the form factor of the UI so far. Customer service has been impeccable, I always get a prompt, helpful and professional team member. Looking forward to seeing the growth of this app, definitely worth a try if you want to have a more organized and efficient way to track and compensate your ambassadors.
Our experience with Buzzbassador has been fantastic. We did lots of research on different platforms, did lots of trials, and found Buzzbassador to be the best fit for us. The support we received from Shelby during our setup and launch was excellent. She's smart, knowledgeable, and very responsive. The tools and templates in BB were exactly what we needed and the end product looks very professional. The option to switch to different monthly packages as needed for more (or less) support is a plus. Also, no long-term contract. That's huge. Several of the competitors we considered had 1 year contracts. BB is a great fit for what we are doing, and we'd highly recommend them.