Omtaler (666)
Raffiner
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Etter vurdering
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i used this app and i think is a good idea i like that we can intercat with our ciustomers congrants to the creator
Pues...te informan que para tenerla gratis siempre hay que escribir una reseña...pues aqui la dejo...un lio configurarla, desintalando en 3,2,1...
Stop sending spam email. This app is not working and waste of time.
The idea is good for the app but it is not support and does not function well. We set up our entire wheel and tried getting it to work for an entire day but nothing worked. We tried reaching out to their dev but no one ever gets back to you. Not sure how this is even supported by Shopify as most apps have fantastic support. Save yourself a bunch of wasted hours and go with another provider. Trust me these guys are horrible and never respond.
Duplicate of previous review!
Mark, we're really sorry that you had such a bad experience with our app. As I mentioned in the response to your another review, our support team tried to reach you several times, to both your personal email you provided, and your Shopify email. And our ticket system shows our emails as "read". But anyway, must be some technical issue with our ticket system, and our messages were somehow filtered unfortunately.
When I was finally able to reach you from my personal email (still within 24hrs from your initial request), you've already switched to another app, which is totally understandable, and I really hope it works well for you.
You also mentioned refund in your emails, so I'd like to mention that you were NEVER charged for our app as you were on the free trial and removed the app before the end of trial.
Lastly, I fully understanding your frustration with our late response, and I'm really sorry about that, but I believe installing the app on your other shop just for one minute, only to leave this second negative review is not completely fair.
Best,
TK Digital team
Looks great. Just finished installing and adding it to my site. Thanks for making this app.
~ somuchonsale.com