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I deleted this app but still go out my money. How can i stop this pay out? They steal my money every months!!!
Hi there,
We're really sorry for confusing you, but as I see you've uninstalled the app already, any app that using Shopify payments (incl. BuzzSubs of course) technically can't charge you after being removed from your Shopify store.
As I see latest charge related to our app was done on Sep 24. What could confuse you is that you see that charges in your ongoing Shopify invoice. That happens because Shopify adds app charges to your general invoice from Shopify, so once app charges you, that amount is added to your Shopify invoice, and actually charged once per month with Shopify invoice itself. You can get more details here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps.
Once again, we've double checked and right now the app is removed from your store and your subscription is now cancelled, so you won't be charged anymore (i.e. no new charges will be added to your invoices).
We truly apologize for the confusion with billing cycles, but we were never trying to steal your money, and even more - we technically can't charge you after the app uninstallation.
Best,
BuzzSubs team
We use this app to gather more sign-ins onto our site. So far we love this free pop-up app! Thanks a lot for doing it.
This app helps me generate more sales. My customers love the opportunity to save money regardless if it's a holiday season or not. I suggest trying it out.
great way to collect emails. works well. easy to use. I suggest it. had for 3 years now with no issues
The app is an effortless way to grow your email list. And, you know that the emails are for actual potential customers.
thanks for creating the app! it is easy to install and set up. Perect for getting customer emails in a playful way!
I love this app- Very effective for collecting customer emails. Gamification is the newest and most effective way to engage with visitors to your online store. It's just a few weeks and i already have a few 100 emails in the bag. Thanks guys!
I contacted the developer early this year and asked for TWO things which were never answered.
#1- There SHOULD be also a customer name on the wheel, because if you only get the customer email and you want to send them and email who to greet them? with their email address?
#2- The discounts, apply to ONLY ONE PRODUCT? or any quantity? Because i want to have a offers lets say 80% off. Does this mean the customer at this time of purchase can buy the whole stock at 80% off?
But never heard anything back.
Sorry, we never received your email.
#1 - We do not have this. We only collect emails
#2 - You can create your own discounts and apply the rules you want. It's all up to you.
Sorry again for the inconvenience, but we never received an email from you.
The app does a great job with pop up ads and keeping customers on my site. It's easy to use and has been well worth it.
Awesome app. Really helped convert visitors by interactively engaging them by offering discounts. Its easy to use too!