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They charge me £18 although the app uninstalled. Read everything carefully.
Hi there,
I wanted to look into this for you right away after hearing about the charge.
I checked the app history, and it looks like your store has installed and uninstalled our app a few times before the charge. Since the trial period is tied to the store (rather than each installation), it had already been used up during a previous install.
Because the trial was considered expired, the recurring charge was set to activate on your next install. The charge went through even though there were only a few days between installs and uninstalls, due to Shopify’s billing cycle working differently from our app’s cycle.
If you’d like to learn more about how Shopify handles billing for apps, you can check out their help article here:
Shopify App Subscriptions (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions)
Quite useful and easy to work with. I´ve been using it for more than a year, I definitely recommend it.
Fantastic app, really helps us bundle up existing inventory with ease. Awesome support too, always happy to help with issues and customisation. Couldn’t recommend highly enough.
Fantastic app! The support team is also amazing! Josh is incredibly kind and patient. He is highly skilled at what he does and went above and beyond. Many thank you's!
This App allows you to create really complex bundles really easily. I have used other bundles apps in the past and they weren't so easy or had so many options as this one, and I sold SOOOO much more with bundles I created with BYOB compared to other APPS. Love it!
Josh is very helpful and the app itself is the best. Thanks Josh!!! We couldn't have done this without you!!!
Good app - after trying out so many bundle apps, this one was definitely the winner. Fantastic service and swift resolvement of any issues - we had caused some problems within the product page, and they fixed it for us really fast! Thanks so much - it makes such a difference to get great service.
This app really helped us grow the sale, and support is great.
There is one gotcha, BYOB bundles do not work with FB market place.
this app is exactly what I was looking for! I needed a bundle app that could allow my customers to build their own from collections and products on my website. Every app makes you pre select the items they can choose from. I have too many to possibly make bundling a profitable option by narrowing their limitations that much. I also was making "premade" bundles but there was no way to know what was in them without referring to my own personal list. This app will show everything in the bundle to pull that item individually where as before I was having to set aside the premade bundles with what is in them.
So far the app is working great and 5 star customer service!! Joshua has gotten back to my emails extremely quick and very thorough but easy to understand explanations so that I can continue to work on my app at that moment vs waiting hours or days to be able to continue. Im excited to see other changes to this app and what it may do in the future. Right now it's exactly what I needed to get going with bundles my way.
quick, easy and friendly support. Plus the Bundles themselves are easy to build.