Rezensionen (66)
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EXCELLENT app. Capable of everything we needed and the support for customization is amazing. Highly recommend.
Great app! We used this for a sale we came up with pretty last minute. Onboarding and support have been great. We generated about $1300 through the app and sale.
Thank you for your reviews! I'm happy to see that you find our app useful. In 2022, We'll continue adding more features to drive more sales for our merchants.
Looking forward to seeing more orders from your store. Good luck in the new year!
Works great, I can do what I wanted and it looks great on desktop and mobile. Support is very helpful.
This is the best app to build your own bundles. Customer support is very helpful, they helped me with anything I needed!
Thank you for your 5-star review! :-)
After trying multiple bundle apps, BYOB was the only app we found to give us the ability to offer choices on coffee bundles we wanted to offer that works alongside of our subscription app without technical difficulties. Also, Benny helped us with a minor adjustment to the app so visitors could see the running total of all bundle items they chose. Great customer service!
Thanks! Looking forward to seeing more orders from your store! :-)
I received a message telling me that I had uninstalled the BYOB app on November 3rd and I replied that I had not uninstalled anything. 5 days later I still have not received an answer and there seems to have been a bug because I no longer have the BYOB app. I would like to have an answer and that you fix the problem because I spent a lot of time to configure everything. Thanks
Hi, I'm sorry to hear your app was uninstalled. From the Shopify record, I can see that you uninstalled the app on 4th November. Did you have other colleagues or Shopify partners deleting the app before?
FYI our app doesn't have a feature to automatically remove the app from a store. Also, we don't delete the app on behalf of any users. All users must remove the app from the Shopify admin => app list. Honestly, I have no idea why it happened.
If you are still interested in the app, you can reinstall it. At the moment of writing, we don't delete the bundle data even if the users delete the app. So users reinstalling the app should be able to activate the bundles immediately
After using this app for more than a few months, I have to say that it has increased my AOV by 30%. It needed tinkering in the beginning because of a known issue which occasionally affects conversions but the development team is good at giving tips to alleviate the issue. Completely worth the money and after using it for three months, I am now at the upper limit of how many bundles I can sell before upgrading. It's free until you get 30 bundles a month, after which you must pay 20.00$. Totally worth it! They removed the free subscription so since my business is a fair bit seasonal it wasn't worth it. Also, the bug that prevents the bundle from being loaded promptly in cart has made me lose a lot of sales. Developer says it's a limitation from Shopify's platform so it cannot be fixed. Ok, well, if it can't be fixed I'm not going to wait around and hope it ever does. I substituted this app with Shopify's free automatic discounts and it is perfect.
Thank you for your review. It's a known issue of Shopify: https://support.ilovebyob.com/article/167-why-is-it-showing-0-price-and-no-product-image-on-the-cart-page
Since Shopify is loading something at the back, we can't speed up the process. If we greatly increase the waiting time, the customers are going to leave and the conversion rate is dropped too.
We'll try to slightly increase the waiting time and keep notice of any possible remedy. By the way, I've also replied to your questions in the emails. Not sure if you check them yet.
I am sorry to see you have a lowered conversion rate. As a Shopify Partner, we are trying hard to improve the ecosystem and most importantly help the merchants to succeed. However, we cannot fix some platform issues occasionally.
Having said so, we will continue to improve the products and the user experience. Once again, thank you for your opinions. I'll definitely take note of your reviews
We love working with BYOB. They are extremely helpful and even let us know of an improvement we could make. Super helpful!
Thank you for your review! I'm happy to help. Let me know if you have any suggestions
This app is great! Although it didn't work on my store due to the conflict with another app I have installed, Benny is super great to work with, and I think if your store has fewer products, this app can really help boost sales. I highly recommend this app.
After my old bundle builder stopped working as well as it used to I was back on the App market. I needed a bundle builder that allowed discounts... these are very hard to find! The set up for this is SO EASY. Benny was on hand for my questions and we are going to work together to get the builder working the best for my website. Great app.