BYOB ‑ Build Your Own Bundles
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Easy to manage and build. Popular with our customers. Only complaint is you can't use other discounts on top of the discounted bundle.
Hi there,
This is Josh from the BYOB Support team! I recently came across your review in which you had rated us at a 4/5 due to not being able to combine discounts.
I'm reaching out since BYOB does allow you to combine discounts provided they comply with Shopify's actual discount combination guide here: Combining Discounts
If you could tell me exactly what you were going for in terms of discount combinations, I'd be happy to review your current set up and figure out a resolution!
Overall, this is an excellent app that has made it much easier for us to offer bundles and let customers create their own packs. The customer support team is fantastic. Every time we’ve reached out, they’ve responded quickly and resolved issues right away.
Our only wish is for a few more features: the ability to set tiered discounts with multiple conditions, and more comprehensive tutorials or documentation to make setup even smoother. If those improvements are added, this would absolutely be a five-star app.
Thank you so much for the thoughtful review and for highlighting both what you’ve enjoyed and where we can improve. We’re glad to hear BYOB has made bundling easier for your store and that our support team has been able to help quickly whenever you reached out.
Regarding your request for tiered discounts with multiple conditions, this is unfortunately a technical conflict within Shopify’s current discounting system and not something that can be supported without breaking other core functions. While we cannot implement this feature, we are always looking for alternative ways to give merchants more flexibility in bundle pricing.
To make setup easier, we’ve just launched our new YouTube channel (https://www.youtube.com/@BYOB-app).
We’d love if you could subscribe. Our next video, publishing this week, will walk through bundle setup step by step. Creating these tutorials takes time, but we are committed to building a full library of clear, practical guides to support you.
If you feel our improvements are moving in the right direction, we would be very grateful if you might consider revising your review to reflect your updated experience. Every bit of feedback and support means a lot to our team.
Thank you again for using BYOB. We will keep working hard to make your bundling experience even better.
We love working with BYOB. They are extremely helpful and even let us know of an improvement we could make. Super helpful!
Thank you for your review! I'm happy to help. Let me know if you have any suggestions
Easy to use, not too flexible on theme customization but for basic designs and flexible bundle conditions it met my expectations.
First bundle app out of many that is working well for what we needed in custom bundles. I really need an app like this that also offers a subscription option before adding to cart. I keep trying to find compatible apps but no luck. Without that issue I'd give it 5 stars.
Thanks for your review! Actually, our app listing doesn't mention subscription feature at all. It's not a feature covered currently. As we contact subscription app developers, turns out many of them don't offer a way to integrate
Given that Shopify has just released the subscription api in Jan 2021, and BYOB is primarily targeting at custom bundling but not subscription (released in late April 2021), I would say that it's NOT an issue but rather a missing feature.
We'll stay tuned with the latest api changes and look for potential integration opportunities. Thanks for your opinion once again!
