Add video in minutes
Let your clients start or schedule a video chat with your team anywhere on your site
High touch experience
Add a human touch to your store and offer shoppers personal service without leaving their home - from discovery all the way through checkout
Close more sales
With your entire product catalog built-in, give your team the tools to build customer relationships and drive conversion rates higher
Caazam! Video Shoppingの詳細情報
VIRTUAL PERSONAL SHOPPING
Online shopping has always lacked the high touch experience that can only be offered in person. Caazam! finally bridges that gap between online and offline shopping. By letting your clients video chat with a sales associate instantly or by appointment, you can offer them a personalized shopping experience and add the human touch to your online store.
HOW IT WORKS
Adding Caazam! to your Shopify store will let customers launch or schedule an in-browser video chat with the click of a button across your storefront (and/or via your email flows and social media campaigns). And setup takes just a few minutes, no plugins and nothing to install - it just works.
Your sales team sees a complete client profile with key metrics, purchase history, browsing history, and personalized recommendations. Through the interactive showroom, sales associates can guide a customer through their shopping experience including discovery, guided browsing through your entire product catalog, assisted shopping cart and checkout. Exactly like in the physical store.
AFTER THE CALL
Our sales intelligence tools take care of post-call emails and follow-up scheduling as well as analytics for training and sales efficiency measurement and optimization.
CAAZAM! VIRTUAL GUIDESHOP
Caazam! is not just a Zoom-like video call or yet another chat/messaging service for retailers’ websites. It’s a video-based shopping experience platform. Your Virtual Guideshop.
With Caazam!, you can leverage your staff's talent and experience in a flexible working model, empower them to close high intent clients, reduce returns, AND bring your store into your client's home.
3% of Sales, $1.50 per extra hour above 50 monthly hours
2.75% of Sales, $1.20 per extra hour above 300 monthly hours
2.5% of Sales, $1.00 per extra hour above 1000 monthly hours
The app is really well designed and provides basic functions for video-clienteling on Shopify! We use it to answer product questions or to recommend styles to customers. Now that everyone is working from home, getting that special one-on-one attention while you shop is key to engaging your customers, and to "meet" them in "person." Highly recommend.