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I have used this app for many years now because the UI is very easy to use for a new developer. Sadly, this app has had multiple occasions where it would randomly not appear on the site for over a day at a time. Very frustrating/embarrassing when we would send customers to the page to get a quote and there was nothing there. We had a major integration issue... Calconic prevented another app from working on our store. The other team as well as Shopify corporate were working with us on the issue. The Calconic team went months stalling with the typical "we are working on this issue" response and then no response at all. HORRIBLE customer service. Another major issue is adding to cart took 15 seconds+ every time and failed much of the time as well! This app also only works for physical products. I would recommend an app like Dynamic Product Options if you are willing to spend just a couple more hours learning the UI.. it is much more function and you can make it look just as good by writing custom CSS.
Thank you for the feedback.
The issue addressed in this message is under investigation since the initial report. Our apologies for the delay, however, when a store uses various third-party scripts, it takes longer to pinpoint the possible conflict. Also, I would like to clarify that the Checkout Integration feature by Calconic does not work in tandem with other product customization apps intentionally for technical reasons.
When the issue in question will be resolved, you will surely be notified via email. Thank you for your patience.
I can't save my calculators anymore! Please help me out! I can't save my calculators anymore! Please help me out!
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