Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
29 de fevereiro de 2024

I have been using Calcurates for my business for the past two or so years. It has been a great experience, and I have rarely encountered any issues. I did, however, recently encounter an issue with my shopify store and prices not populating for certain shipping zones.

I followed the Calcurates instructions for support and joined their Slack channel. Within a short period of time I had connected with Nikolay, who was able to help solve my issue within 10 minutes the next morning. I was extremely impressed, and received the exact experience I'd hoped for. Thank you very much Nikolay and Calcurates!

Reliability Screening Solutions Inc.
Canadá
8 meses usando o app
Calcurates deixou uma resposta 2 de março de 2024

We appreciate your positive and detailed review, thank you! Happy to meet your expectations :)

5 de abril de 2024

We have a small product line, but some items are bulky, and our shipping scenarios can get complicated. Nik from Calcurates was very patient while working with us to ensure our customers see accurate costs. We're pleased we chose to work with them.

CobraHead
Estados Unidos
Aproximadamente 2 meses usando o app
Calcurates deixou uma resposta 7 de abril de 2024

Thank you for reviewing us! :) We were were happy to help you with the shipping rates setup and to make it work as expected.

29 de março de 2024

I was losing international sales because my customers had no idea how much their local duties and taxes would cost. Calcurates is an affordable tool for e-commerce businesses. Glad we are using it!

KINNEBAR
Estados Unidos
Aproximadamente 2 meses usando o app
Calcurates deixou uma resposta 31 de março de 2024

Many thanks for reviewing us! Good to hear our app well solves international duties & tax estimations for you :)

7 de março de 2024

Absolutely thrilled with this app and the team behind it! The customer care is top-notch - truly exceptional in every way. They expertly guided us through the migration from Magento to Shopify, providing clear, helpful answers to all our questions. The level of support and dedication they offer is unparalleled. I wholeheartedly recommend this app to anyone looking to enhance their e-commerce experience. A seamless transition, backed by a supportive team - what more could you ask for? 5 stars all the way!

Joto Imaging Supplies US
Estados Unidos
Aproximadamente 1 mês usando o app
Calcurates deixou uma resposta 18 de março de 2024

Huge thanks for such a positive and kind review! We are happy to provide your multiple stores with accurate shipping calculations and careful support :)

29 de fevereiro de 2024

Calcurates has helped us with our custom shipping needs. Customer service is great and we're very satisfied with their service.

Candy Warehouse
Estados Unidos
6 meses usando o app
Calcurates deixou uma resposta 2 de março de 2024

Many thanks for reviewing us! We are happy to serve your shipping calculation needs :)

8 de fevereiro de 2024

Calculates is a great app, Nik is generous with his time to ensure you get what you need out of his software. It's a polished tool that just works. We're so pleased with the shopify app that we're planning to use it on our Magento site as well.

DashSkin
Estados Unidos
4 meses usando o app
Calcurates deixou uma resposta 11 de fevereiro de 2024

Many thanks for your trust and positive review! :)

14 de fevereiro de 2024

We are very happy with the app. It is a very complete app and meets all our needs.

Costumalia - Don Disfraz
Espanha
8 meses usando o app
Calcurates deixou uma resposta 21 de fevereiro de 2024

Many thanks for your 5-stars review! :)

13 de fevereiro de 2024

An excellent app that’s made our business model workable. Couldn’t recommend enough.

Farmfetch
Reino Unido
3 meses usando o app
Calcurates deixou uma resposta 21 de fevereiro de 2024

Huge thanks for reviewing us! We are happy to hear our shipping calculation app works well for you :)

10 de janeiro de 2024

Fantastic app. Meets all our needs, where tons of other apps failed previously. Customer care is second to none, even working over the holidays to accommodate us. They offer to set up the app for you or go over the settings to get you going. After several years looking for the perfect shipping app I'm confident we've found it!

The Uncommon Thread
Reino Unido
23 dias usando o app
Calcurates deixou uma resposta 11 de fevereiro de 2024

We appreciate your positive review! :) Setting up your Royal Mail rates was an exciting challenge for us. Thank you for choosing our app.

Data de edição: 1 de abril de 2024

App says it handles Volumetric Weights. Not an accurate statement. There's no actual connection to products for volumetric weights. And I didn't find that out till after I hit the "subscribe" button. Very dissapointed!

_______________________________________________
In response to the reply from the developer...
Using metafields is a poor workaround. Other shipping calculator apps in the Shopify app store have the ability to calculate dimensions baked into their app. Yours doesn’t provide that feature. You should have a way to setup dim weights – or not advertise that your app has a volumetric feature.

ExcellentSupply.com
Estados Unidos
Aproximadamente 14 horas usando o app
Calcurates deixou uma resposta 31 de março de 2024

Hello! Sorry to hear you haven't figured out how our Volumetric Weight feature works, which caused a bad experience with our app. The feature interacts with Shopify product metafields - in your account you should have synced your store with Calcurates and mapped dimensions with the corresponding metafields. Our app automatically calculates the cart's dim weight based on your product dimensions. Setting them with metafields and using other product CSV import/export apps makes the process quick and easy. This approach works great for all our merchants.

There is also the Smart Packaging feature in our app, which solves dimensional shipping in a different way — it virtually pre-packs the order into available packages in optimal way or based on your own packaging rules.

The subscription is not required for all that while you are on a free trial. We feel sorry it wasn't clear to you. We'd be happy to do a configuration for you for free, please reach us at support@calcurates.com.