Call Center

Call Center

by Schecter & Co.

Voice Calls, SMS Messaging, Callbot IVR, SMS Chatbot

4.0 of 5 stars(3 reviews)

Robust telephone system

A powerful and affordable telephone system that helps you communicate with your customer worldwide with voice, sms, flexible IVR and more.

Look more professional

Call center gives your shop a professional face and helps you build brand trust while protecting your personal phone number's privacy.

Be smarter with bots

Our call and chat bots can automatically resolves high-frequency questions by suggesting relevant answers to your customers in real-time.


About Call Center

Say Hello To Call Center

Customers are always calling and text messaging you. It's never ending. You know your business needs a telephone system. But choosing a business telephone system is a complicated and daunting task. What hardware will I need and wow look at that cost! The Call Center Shopify App makes this effortless. Install the app, buy your perfect local or toll-free phone number and you are all set. It features a responsive design. It will work on your mobile phone, tablet, or desktop computer. Take a look at all of the features that come standard with the Call Center Shopify App.

Instantly Buy The Best Local Or Toll-free Phone Number

The Call Center Shopify App will make your Shopify shop look more professional. Customers want to shop somewhere they can trust. Having a professional business telephone system instills confidence in your brand. When customers trust your brand they place greater value on it's offerings. This translates into more orders and increased revenue for your shop.

Purchasing a business telephone system is an agonizing process. Then you have to read the manual and try and setup the IVR system. And what about SMS messages? How are you going to handle those? The Call Center Shopify App handles this for you.

The Call Center Shopify App is built only for the Shopify platform. This means it is better integrated into the Shopify platform than other apps. For example, you can call a customer from the order details page of your shop. Call Center dials the customer's number for you! One click from the order detail page and you are speaking to the order's customer. This time saving feature is only available in the Call Center Shopify App.

Protect Your Personal Phone Number Privacy All The Time

Protecting the privacy of yours and your employees personal phone numbers is critical. Employees wan't to keep their personal phone numbers private. And you don't want all of your voice call and SMS messaging information spread out across your employees mobile phones. The Call Center Shopify App allows you to protect yours and your employees personal phone number privacy. The Call Center Shopify App centralizes your organizations communication.

Being able to control your shop's programmable communication schedule is essential. It empowers you to choose when your shop accepts voice calls and SMS messages. As well as set responses for each medium when your shop is closed. These shop hours remain in place until you disable the setting. You can also change your hours from within the app as needed. When your work day has ended let the Call Center Shopify App handle communications for you.

Integrates with

  • Twilio

Media gallery

Support

  • Developer website
  • Privacy policy not provided
  • 1-503-850-0311
  • info@schecterandco.com

Pricing 30-day free trial

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

$250/month

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.0 of 5 stars
Based on 3 reviews

  • 5 of 5 stars
    67% of ratings are 5 stars
    (2)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    33% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Pure Hearts International

This app looks wildly overpriced based on what this features page says it can do.

Bionatures1

We are an online supplement company that started in the 1980's as a mail order catalog business. We still have many customers who prefer to call in their orders and this App helps us service those professionally without the exorbitant expense of a call center. Great communication after the sale too.

American Hat World

10 Stars well deserve in my humble opinion. My phone number went down because my bank flagged the purchase from twilio. Altho this had nothing to do with the (Call Center-Voice,SMS,Callbot IVR,SMS Chatbot App). When I called them for help, they immediately "literally" picked up the phone and guided me through the process of how to get my app back on track. I'm totally new to the Shopify store and have dealt with about six other apps that I've integrated to my website but no other has the customer service that (Call Center-Voice,SMS,Callbot IVR,SMS Chatbot) App does.