Callexa NPS Feedback

Name: Callexa NPS Feedback
Brand: Copexa GmbH
Rating: 5.0 (4 reviews)

価格：無料

評価 (5.0)

レビュー

開発者

Copexa GmbH

callexa.com - Automated NPS surveys for Shopify

このアプリについて

公開日

2017年12月12日

言語

ドイツ語および英語

このアプリは日本語に翻訳されていません

カテゴリー

顧客分析

連携対象システム・アプリ

Zapier, REST-API

Analyze and measure customer sentiment with full automation and customizable survey templates.

Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

Automated surveys a few days after an order has been shipped.
Collect valuable comments and feedback in a convenient dashboard.
Customer satisfaction statistics based on the proven Net Promoter Score.

4件のレビュー

総合評価

評価レベルごとの件数

評価の100%は5つ星です
4
評価の0%は4つ星です
評価の0%は3つ星です
評価の0%は2つ星です
評価の0%は1つ星です

2019年4月25日

Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!

h2oparts2go.com

カナダ

アプリの使用期間：4年弱

2016年1月18日

Excellent app. We have been using to request customer's feedback. Easy to configure and use it. MUST HAVE APP

Thanks

Babymac

イギリス

アプリの使用期間：3年弱

2019年6月10日

This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!

So schmeckt Erfolg

ドイツ

アプリの使用期間：9ヶ月

2020年6月1日

This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.

Feeser's Direct

アメリカ合衆国

アプリの使用期間：17日

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