Callexa NPS Feedback

Name: Callexa NPS Feedback
Brand: Copexa GmbH
Rating: 5.0 (4 reviews)

Pris: Gratis

Betyg (5,0)

Recensioner

Utvecklare

Copexa GmbH

callexa.com - Automated NPS surveys for Shopify

Om appen

Lansering

12 december 2017

Språk

tyska och engelska

Denna app finns inte översatt till svenska

Kategorier

Kundanalyser

Fungerar med

Zapier, REST-API

Analyze and measure customer sentiment with full automation and customizable survey templates.

Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

Automated surveys a few days after an order has been shipped.
Collect valuable comments and feedback in a convenient dashboard.
Customer satisfaction statistics based on the proven Net Promoter Score.

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4 recensioner

Helhetsomdöme

Antal per omdömesnivå

100 % av omdömena har 5 stjärnor
4
0 % av omdömena har 4 stjärnor
0 % av omdömena har 3 stjärnor
0 % av omdömena har 2 stjärnor
0 % av omdömena har 1 stjärnor

25 april 2019

Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!

h2oparts2go.com

Kanada

Nästan 4 år användning av appen

18 januari 2016

Excellent app. We have been using to request customer's feedback. Easy to configure and use it. MUST HAVE APP

Thanks

Babymac

Storbritannien

Nästan 3 år användning av appen

10 juni 2019

This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!

So schmeckt Erfolg

Tyskland

9 månader användning av appen

1 juni 2020

This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.

Feeser's Direct

USA

17 dagar användning av appen

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