Callexa NPS Feedback
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通过全自动化和可定制的调查模板分析和衡量客户情绪。
安装Callexa，根据Net Promoter Score*在订单发货后发送自动化调查。收到的评级和评论可以同步回您的Shopify订单条目，或通过我们方便的仪表板浏览，该仪表板具有统计和报告功能。 评估您的商店，服务和产品质量，获取客户的反馈，并随着时间的推移跟踪改进。 * "Net Promoter Score"是Bain & Company, Inc., Satmetrix Systems, Inc., 和 Fred Reichheld的服务标记。
- 在订单发货后几天进行自动化调查。
- 在一个方便的仪表板中收集宝贵的评论和反馈。
- 基于经过验证的Net Promoter Score的客户满意度统计。
包含自动翻译的文本
4 条评论
Install and integration is easy and thorough. I'm on the free plan and it's already full of valuable nuggets. The setup is a breeze and on first use very, very easy to implement and intuitive. Looking forward to tapping this app for all its worth. Thank you!
Excellent app. We have been using to request customer's feedback. Easy to configure and use it. MUST HAVE APP
Thanks
This app is absolutely amazing! I definetly recommend it to all business owners who look to improve their service, product and get to know their customer thought in detail! The app itself provides great functionality even in the free plan! Therefore I consider it a must have for every online shop! Great Design, easy to configurate and awesome reporting dashboard. Keep up the great work callexa!
This application is exactly what we were looking for in a survey app. Initial NPS survey allowing follow up questions. The integration is simple yet well done also with ratings coming back as tags and comments being added right to the respective order. Great app, highly recommended.
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