CallFlows ‑ AI Phone Agent
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
- 定價
-
每月 $39 起。 提供免費試用。
- 評分
- 5.0 (7)
- 開發者
- Call Flows Ltd.
主要圖片圖庫
AI phone support. Your store’s phone line, answered 24/7 in 50+ languages. No coding necessary.
CallFlows AI adds an autonomous AI phone agent to your store. It answers in the caller’s language, checks order status by phone, inventory, tracking info, reads your shipping/returns/exchanges policies, and transfers complex cases to staff. Agent Skills for actions like refunds, placing an order, etc. It handles concurrent calls, provides analytics, and saves transcripts and audio recordings in the Admin. Use the provided local number or forward your existing line. Live demo on our website.
- Realtime human-like conversation generated from your store's live data
- Order status, product info, policies, placing an order, exchanges, cancellation
- Handles multiple simultaneous inbound calls, transcript and recording for each
- Smart call routing to human agents if needed
- Audio recordings, transcripts, call analytics, custom behavior you define
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Shopify 管理介面
定價
Basic
$39 /月
$0.19 per extra minute
- 100 minutes + 100 extra during trial
- 2 simultaneous incoming calls
- Check orders, store policies and pages
- Products browsing
- Call transcription + audio recording
- Call analytics
- Fully customizable, unlimited edits
- Support — response in 24h
14 天免費試用
Advanced
$119 /月
$0.16 per extra minute
- 450 minutes
- 10 simultaneous incoming calls
- Audio recordings download
- Access to Beta features
- Monthly performance report
- $0.16 per additional minute
- Priority support — response in 12h
Pro
$349 /月
$0.14 per extra minute
- 1600 minutes
- 25 simultaneous incoming calls
- AI Sentiment analysis and score
- Audio recordings (unlimited access)
- Access to Beta features
- $0.14 per additional minute
- Unlimited additional minutes to scale
- Priority support — response in 4h
所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項
We are a Shopify merchant and have been using Callflows as our AI phone customer service solution. The setup is straightforward, and the call flow logic is very flexible, making it easy to guide customers through order verification, issue collection, and handoff to human support when needed.
What impressed us most is how customizable it is. We added specific instructions for the agent, custom greetings, etc. The accuracy of answers is actually sometimes even better than human agents. The analytics dashboard is a nice bonus — lots of insights we didn’t have before.
We added Call Flows AI mainly to stop the endless missed calls… but it ended up doing much more. Customers actually compliment the “agent” because it sounds so natural. We've seen fewer abandoned carts now... Worth every penny.
支援服務
應用程式支援由 Call Flows Ltd. 提供。
開發者
發布日期
2025年5月6日
資料存取權
這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視個人資料:
顧客、 商店擁有人、 網誌投稿者
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顧客
姓名、 電子郵件地址、 電話號碼、 實體地址、 地理位置、 IP 位址、 瀏覽器與作業系統
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商店擁有人
姓名、 電子郵件地址、 電話號碼、 實體地址
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網誌投稿者
電子郵件地址、 IP 位址、 瀏覽器與作業系統
檢視與編輯商店資料:
顧客、 產品、 訂單、 折扣、 禮品卡、 Shopify Functions、 線上商店、 Shopify 管理後台
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檢視顧客
顧客資料
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編輯產品
庫存, 產品、 商品系列
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編輯訂單
過去 60 天的所有訂單詳情, 由商家管理的出貨, 運送資訊, 第三方出貨、 退貨流程
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檢視折扣
折扣代碼與促銷活動
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檢視禮品卡
禮品卡
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檢視 Shopify Functions
配送自訂
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檢視線上商店
線上商店頁面
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符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」