CameraFi Shopping‑Live & Video

As the operator of an online store, I've recently integrated the CameraFi Shopping app to introduce a live shopping feature. The feedback from my customers has been overwhelmingly positive! They love the user-friendly interface and the real-time Q&A, saying it elevates their shopping experience. Showcasing products live and receiving instant feedback has not only boosted engagement but also promises potential sales growth. Fellow store operators, this might be the upgrade you've been looking for!

It was my first time trying out LIVE commerce. It was a fun and engaging process. Hope to utilize it for more interactions with my customers.

The good:
- Easy UI/UX for non-tech savvy to set up, everything was pretty intuitive and there's a manual I could reference
- I can connect camera and microphone or use the default set up
- I could go between my Inventory, Product, and CameraFi Shopping within my store to adjust discounts while I'm streaming, in realtime.
- I can see the live chat really easily and it was really fun to interact with my customers.
- Responsive customer service, they were helpful

The meh:
- I could only set up 3 discount codes for streaming, but I was selling 4 products for the session (maybe the strategy should be that I sell fewer than 3 items for the special LIVE discount next time)
- There is only one fee structure, which I wish there could be more options or different tiers. For small businesses like mine, fees can add up. Maybe there can be a threshold set up for it. When asked about the fee structure, the team kindly replied that they're working on diversifying the fees so more people could try out!
- There's a bit of set up in different menu items: widget, event, stream... so it's not as friendly for any last-minute, spontaneous streaming service. (They're easy to set up, and it's definitely for "shopping" rather than chatting on IG)