BorderBuddy ‑ Canada Duties , 리뷰 16개

Great customer service. Had an issue (which was my fault) team addressed it. Works perfect

I am so incredibly happy with BoarderBuddy! It was so easy to set up and now I can ship products to Canada without surprising my customers with additional fees! I can't believe I went years without it!

Been great so far, giving customers better rates to ship to Canada and taking the work off my plate to do so!

CHEFtog.com - Fantastic app & support is outstanding! Solved our biggest issue - shipping to Canada. When customers checkout, they now see (shipping+duties). No duty surprises once they receive their item. Integration was easy. How does it work? After a customer places an order, Border Buddy sends you a shipping label and commercial invoice. Print and go. That's it!

We started using Border Buddy 8+ months ago and it has been super smooth and convenient. They send the label and customs info and make the whole process way more straightforward and cheaper than shipping any other way that we have tried. No issues with any shipments either. Would definitely recommend!

Highly recommend this company. Been working with border buddies since April of 2022 and they have been reliable and communicative the entire time. We’ve encountered various random issues that were attended to and resolved in a very timely manner. I feel more comfortable knowing my orders being sent to Canada are under their care.

BorderBuddy has truly changed the game. Our customers are SO appreciative of not getting hit with random fees upon delivery. The team is also incredibly kind and helpful. This makes importing goods to Canada seamless. Thank you BB!

Very easy app to work with especially because customer service is so Helpful. Monty is the Man!!! Thank you!

The app was super easy to set up. Basically was ready to go as soon as I hit install, since I had my HS codes already in and whatnot. The reason this is not 5 stars from me, is that a $15 brokerage fee is just too high for the kind of product I sell. Customers will nearly be paying as much for shipping as for the item they are buying. My products don't actually have duties associated with them, so the only reason I'm using the app is for tax calculations. Seems like a good app for businesses with larger ticket items.

Border Buddy has really transformed the way we do business with our friends in Canada! We run a small startup out of the US and due to the products we sell, we get a healthy percentage of our sales from Canadian customers. Shipping to Canada before Border Buddy resulted in unexpected import fees passed onto our customers (upwards of 80%-90% of the order total) or lost packages somewhere between the US and Canada (to the tune of 40% of our orders to CA). Border Buddy makes the process as easy as clicking a button on the customer's end and as easy as sending us a label and pre-filled customs form. There are no unexpected fees or issues since using Border Buddy! Monty has been a true pleasure to work with as we sorted through a couple of misses on my end during setup and has even helped us on a couple of critical shipments!!