Rokt Catalog for Brands

Canal has been integral in helping us achieve our goals – both from a revenue and brand perspective. We enjoy working with their team and have always received speedy support. The tech team is clearly hard at work because the app's features are continuously evolving and improving. We would recommend the app to anyone looking for an easy and effective drop-ship solution.

Initially, Canal was a great app; however, that didn't last. Their site claims "When a proposal is accepted, it’s smooth sailing....You’ll fulfill and ship on behalf of your Retailer, and get paid out via Stripe on a weekly basis. More brand awareness and money in the bank – it’s that easy."

Unfortunately, we stopped getting paid for orders shipped. We're a small brand, but we we were working with some well known sites. We tried reaching out to them directly with no luck. Canal customer service kept telling us they were working on it. We got paid for a few orders, but not all. And it has been months. We removed our products from the associated sites and will now be removing the app.

Update: Canal eventually did pay us for the outstanding orders.

Canal has been huge for us to work with 3rd parties easily. Our team doesn't need to spend hours trying to set up with many different systems Canal and their team have been amazing and made a great impact in our business as a result.