Reseñas (41)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
26 de febrero de 2024

If you want to offer self-service cancellation, install this app now! The installation process is so simple & easy, and the app has every customization option you would want. The instructions are crystal clear and it's easy to manage. Axel provides outstanding customer support and is very responsive. Axel truly knows so much about Shopify checkout and is very willing to help.

Beekman 1802
Estados Unidos
8 días usando la aplicación
13 de septiembre de 2023

I have used this app for a few years and it is perfect. I did try a few similar cancel apps, but they didnt have the features, and we buggy. This one is flawless and just works. The only thing better than the app is the support from Axel, always really helpful and goes above and beyond to help. if you want the flexibility for customers to manage and cancel their own orders without contacting you, this app is the best in the app store. 5 Stars.

Rug Love
Reino Unido
Más de 3 años usando la aplicación
12 de marzo de 2021

Excellent app that does exactly what I want it to! It's already saved me a handful of emails that I had to answer :) Axel is also super helpful and responsive. He went out of his way to help me, which I really appreciate. 10/10!

Simple & Dainty
Estados Unidos
Más de 3 años usando la aplicación
8 de mayo de 2021

Really a must-have app for such a cool feature, I had an issue with my customers trying to edit or cancel their order. But they never had the option, the instructions were so easy that I did not need the help of any support. Thanks so much Axel for creating this wonderful app. 5 Stars to you.

Fast & Fresh Global LLP
India
Más de 2 años usando la aplicación
19 de abril de 2021

This is the app that I've been looking for. Easy to use and integrate into my store. I also like that I can modify my cancellation policy by time and by clicking this on or off. Highly recommend to make sure your customers are following your policy and it's clear to them that they have 24 hours, for example, to cancel before the item is shipped.

skopology
Estados Unidos
Más de 2 años usando la aplicación
12 de agosto de 2022

We used this app to allow customers to edit/cancel orders after purchase. This helped cut down our customer support time; also improve customers' experience tremendously. This app also allows customers to edit/cancel orders from their account page. Axel from the development team has been super responsive and helpful. Even helping us to fix some customized issues when the app clashes with our theme. Definitely recommend this app to whoever needs this function. Great customer experience.

Jolicare
Malasia
Casi 2 años usando la aplicación
27 de febrero de 2022

This is an excellent order cancel/edit/reorder app. Had some trouble installing due to leftover code from a prior app. But Axel weeded out the old code and helped me on a Sunday to get everything set up. Thanks for the great support and for a very useful app. The cancel/edit/reorder is a feature that has high value for a successful store. Highly recommended!

ExcellentSupply.com
Estados Unidos
Más de 1 año usando la aplicación
24 de febrero de 2022

The best App, it complies with what it offers and if not, it can be modified by support so that it adapts to what you need. The best support I've ever had on Shopify I highly recommend it Pd: Thank you very much for everything Axel Kee :)

Forever 21
México
Más de 1 año usando la aplicación
3 de mayo de 2022

Great app and customer service! Customizable and easy to install and implement. Definitely recommend

Devoción
Estados Unidos
Más de 1 año usando la aplicación
10 de agosto de 2021

Nice function and support team is very kind and quickly. and I like the design of the app because it's neat.

바이오이펙트 코리아
Corea del Sur
Más de 1 año usando la aplicación