Recensioner (41)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
26 februari 2024

If you want to offer self-service cancellation, install this app now! The installation process is so simple & easy, and the app has every customization option you would want. The instructions are crystal clear and it's easy to manage. Axel provides outstanding customer support and is very responsive. Axel truly knows so much about Shopify checkout and is very willing to help.

Beekman 1802
USA
8 dagar användning av appen
6 juni 2024

Axel from support just helped us get set up and was very fast to respond and extremely helpful. They assisted us in some minor personal tweaks. Although we only installed the app today, it appears to fulfill all of our needs.

Build4less
Storbritannien
Ungefär en timme användning av appen
13 september 2023

I have used this app for a few years and it is perfect. I did try a few similar cancel apps, but they didnt have the features, and we buggy. This one is flawless and just works. The only thing better than the app is the support from Axel, always really helpful and goes above and beyond to help. if you want the flexibility for customers to manage and cancel their own orders without contacting you, this app is the best in the app store. 5 Stars.

Rug Love
Storbritannien
Mer än 3 år användning av appen
12 mars 2021

Excellent app that does exactly what I want it to! It's already saved me a handful of emails that I had to answer :) Axel is also super helpful and responsive. He went out of his way to help me, which I really appreciate. 10/10!

Simple & Dainty
USA
Mer än 3 år användning av appen
8 maj 2021

Really a must-have app for such a cool feature, I had an issue with my customers trying to edit or cancel their order. But they never had the option, the instructions were so easy that I did not need the help of any support. Thanks so much Axel for creating this wonderful app. 5 Stars to you.

Fast & Fresh Global LLP
Indien
Mer än 2 år användning av appen
19 april 2021

This is the app that I've been looking for. Easy to use and integrate into my store. I also like that I can modify my cancellation policy by time and by clicking this on or off. Highly recommend to make sure your customers are following your policy and it's clear to them that they have 24 hours, for example, to cancel before the item is shipped.

skopology
USA
Mer än 2 år användning av appen
12 augusti 2022

We used this app to allow customers to edit/cancel orders after purchase. This helped cut down our customer support time; also improve customers' experience tremendously. This app also allows customers to edit/cancel orders from their account page. Axel from the development team has been super responsive and helpful. Even helping us to fix some customized issues when the app clashes with our theme. Definitely recommend this app to whoever needs this function. Great customer experience.

Jolicare
Malaysia
Nästan 2 år användning av appen
27 februari 2022

This is an excellent order cancel/edit/reorder app. Had some trouble installing due to leftover code from a prior app. But Axel weeded out the old code and helped me on a Sunday to get everything set up. Thanks for the great support and for a very useful app. The cancel/edit/reorder is a feature that has high value for a successful store. Highly recommended!

ExcellentSupply.com
USA
Mer än ett år användning av appen
24 februari 2022

The best App, it complies with what it offers and if not, it can be modified by support so that it adapts to what you need. The best support I've ever had on Shopify I highly recommend it Pd: Thank you very much for everything Axel Kee :)

Forever 21
Mexiko
Mer än ett år användning av appen
3 maj 2022

Great app and customer service! Customizable and easy to install and implement. Definitely recommend

Devoción
USA
Mer än ett år användning av appen