Recensioner (41)
Förfina
-
Efter omdömen
The developer has been super helpful in helping us get this running the way we wanted to for our particular store. The functionality is superb and helped us accomplish everything we needed. I highly recommend it!
If you want to offer self-service cancellation, install this app now! The installation process is so simple & easy, and the app has every customization option you would want. The instructions are crystal clear and it's easy to manage. Axel provides outstanding customer support and is very responsive. Axel truly knows so much about Shopify checkout and is very willing to help.
This app is exactly what our store was looking for to reduce the amount of time spent responding to emails about cancelling or changing an order, and give our customers a simple option to cancel an order within a certain time limit after being placed. The initial setup was a breeze, and Axel was extremely helpful (and quick!) with answering questions we had prior to installation, and customization after installing. There was a slight glitch with the order cancellation link not showing up on our customer account page, but that was because of our theme, not the app itself, and Axel had it fixed within minutes of emailing him about it. 100% perfect!
It works perfectly and Axel helped us with custom functionality for this app. Quick and easy, really.
This is the best App for order cancellation! I think everyone will be struggling with cut-off for cancellation and refund the payment when we allow customer to cancel order on their end. Axel, the developer of the App, provides a solution by this App! It's able to set limit time for cancellation and able to refund automatically through most of the payment gateway. In addition, if you need more features Axel will help you to customise your store. He really has a skill of development. It's definitely worth to try this App and contact to him if you need more help!
This app has worked great for our store and Axel is stellar with customer support. Anytime I've emailed him I've had a helpful response within 24 hours.
I am a huge fan! the app works well and their customer support is very fast and they are willing to walk the extra mile with you.
This is a very well made app, with sound business logic. It has been simply a plug in and work out the box solution for us. We are getting approx. 10-20 less support tickets per day due to having this, customers now fix their own problems. There are not many similar apps, we tried all of them and this was our preferred choice.
Thanks for the compliment Case Warehouse! Really happy to hear that the app has helped save your store’s customer support time.
Axel was a breeze to work with. Highly responsive and worked to resolve my customized issue. Thank you!